Housecall Home Health, LLC DBA Adoration Home Health

The facility failed to develop an individualized emergency preparedness plan for five (5) of twenty-two (22) sampled patients.

The facility failed to ensure proper hand hygiene and infection control measures were followed for one (1) of twenty-two (22) sampled patients, Patient #2. Observation revealed Registered Nurse (RN) #1 failed to follow infection control techniques concerning properly sanitized hands, glove change…

The facility failed to ensure one (1) of twenty-two (22) sampled patients, Patient #3, received services in a dignified manner.

The facility failed to document the findings and resolution of four (4) complaints from patients, families, or caregivers after the complaint was identified.

The facility failed to ensure physician orders were signed by the physician within thirty (30) days from the Start of Care or written verbal orders for six (6) of twenty-two (22) sampled patients, Patient #2, #4, #7, #12, #17, and #19. The findings include: Review of the facility's policy…