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G0428: Property And Person Treated With Respect

CMS level: Element Minor. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency

63times cited
59agencies
24states
2018-03-20 – 2026-05-28survey dates

Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. CMS source file. What the labels mean

Where it was cited

Most recent citations

The 20 most recent of 63 citations. Newest inspection first.

Continuity Providers Healthcare, Inc.

Inspection 2026-05-28

Agency providing skilled nursing and other therapeutic services to a patient’s personal residence) failed to ensure the patient has the right to be treated with dignity and respect for one of seven sampled patients (Patient 3).

Inland Home Health Providers Inc

Inspection 2026-04-09

The agency failed to ensure personal respect and privacy for one of seven sampled patients (Patient 3) when a Skilled Nurse (SN) performed a body assessment and an assessment and care for a urinary appliance (a device used to collect or drain urine from the body when a person cannot urinate…

Sutter Care at Home

Inspection 2026-01-16

The Home Health Agency Licensed staff did not respect the rights of 2 of 2 sampled patients (Patient 1 and 2) when Occupational Therapist 1 (OT 1) spoke loudly and in a derogatory manner to Patients 1 and 2. This resulted in unnecessary emotional distress for Patients 1 and 2. Record review of the…

Cassena Care at Home

Inspection 2025-12-29

The agency failed to treat patients' personhood with respect by not keeping patients informed of their visit schedule, and timely and promptly notifying patients when scheduled services are changed.

Capitol Home Health

Inspection 2025-12-23

The agency failed to respect the property of patients in the home in 1 out of 3 patients (Patient 1) reviewed in that PTA A was observed stealing pain medication from Patient 1. Failure of the agency to ensure the patient’s property was respected put all of PTA A’s patients at risk for stolen…

Nazareno Home Care

Inspection 2025-12-18

The facility failed to ensure that the Registered Nurse (RN) and the Licensed Practical Nurse (LPN) complies with standard practice of patient privacy during a procedure.

Family Lives

Inspection 2025-12-16

The Agency failed to ensure Client #1’s personal property was treated with respect, when on 09/21/2025, Nurse #1 destroyed some of Client #1's medical supplies and threw them in the trash, all of which was captured by a motion-activated (automatically starts recording video only when its sensors…

Mountain Home Health Services

Inspection 2025-09-17

Staff interviews the Registered Nurse failed to provide privacy for the patient during wound care for 1 of 3 patients who received a joint visit [#10]. The findings included: The policy, Patient Bill of Rights and Responsibilities [2/22], was provided by RN # 2 on 9/16/25 at approximately 3:30 pm.

Attentive Health Care, LLC

Inspection 2025-08-14

The agency failed to have patient’s property and person treated with respect for one (1) of three (3) CFs reviewed, (CF #1).

Nurses Night & Day, Inc.

Inspection 2025-05-23

The agency failed to respect a patient’s right to have his person and property treated with respect, consideration, and recognition of his individuality and personal needs by removing a firearm and ammunition without the patients consent.

Aspire Home Healthcare of Arizona, Inc.

Inspection 2025-03-06

The facility has failed to consider and accommodate any patient requests within the parameters of the assessment and plan of care, and the patient must be treated by the HHA as an active partner in the delivery of care.

Holy Family Memorial Inc.

No longer in CMS list
Inspection 2025-02-18

The agency failed to inform patient and/or patient's legal representatives, in writing, of the right to have his or her property and person treated with respect in 1 of 1 home health admission booklets reviewed.

Vns of Ny Home Care Chha

Inspection 2025-02-04

The agency failed to respect the preferences of the patient/family regarding the services that will be delivered and failed to keep the patient/family informed of the visit schedule and changes requested.

247 Allstaff West LLC

No longer in CMS list
Inspection 2025-01-29

The agency failed to ensure the patient or their representative received written notice of the patient’s rights and responsibilities which included the right to have his or her property and person treated with respect for three of seven sampled patients (Patient 1, 2, and 3).

Care Plus Home Health Care, Inc

Inspection 2024-11-19

The agency failed to ensure a complaint regarding lack of respect for the patient was fully investigated for one (Complainant #1) of one complainant.

All Services Home Health Agency Inc

Inspection 2024-09-13

The home health agency failed to report the suspected verbal abuse to the abuse hotline for 1 of 3 sampled patients, (SP#1).

Alliance Home Care Visiting Nurse Agency

Inspection 2024-07-09

The Agency failed to ensure that he/she was treated in respectful manner, when Home Health Aide (HHA) #1 who was assigned to provide services to Client #1 in his/her home, brought another person (who was not an agency employee) with her, this person was unknow to Client #1, who had only consented…

McAuley Seton Home Care Corp Chha

Inspection 2024-05-02

For one (1) of eighteen (18) patients (Patient #10) the agency nurse failed to accommodate the patient's request for disposal of soiled dressings in the patient's home.

Anchor Home Health Care

Inspection 2024-05-01

The agency failed to evidence patient care was free from verbal, mental, and physical abuse in one of five active patients with home visit observations (Patient #6).

Aaa Hoosier Home Healthcare Specialists Inc

Inspection 2024-03-22

The agency failed to ensure the patient was treated with respect in 1 of 2 home visits with a home health aide (HHA).

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