← All agencies in Bettendorf, IA · Iowa

Genesis Vna

(563) 421-50802535 Maplecrest Road, Suite 8, Bettendorf, IA 52722
CMS Certification Number 167012 · Non-Profit · Medicare-certified since 07/01/1966
34deficiencies since 2018
2serious
5inspections
3CMS quality stars
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. What the labels mean

Inspection 2025-01-09

· Recertification · 10 deficiencies · CMS source report (PDF)
Serious Condition Of Participation: Patient Rights.

The agency : 1) failed to comply and follow through with the policy set by the agency of addressing discharge for cause (G462): 2) failed to advise the patient and health care professional who would be responsible for providing care and services to the patient after discharge from the agency that a…

Source: CMS Form 2567, inspection 2025-01-09, tag G0406 · view on CMS
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Moderate Infection Prevention

The agency failed to ensure staff provided care in accordance with accepted infection control standards of practice observed during a home visit for 2 of 7 sampled patients (Patient #1 and #7) with home visits.

Source: CMS Form 2567, inspection 2025-01-09, tag G0682 · view on CMS
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Minor Before Discharge For Cause Hha Must:

The agency failed to document the patient's behaviors and circumstances that warranted patient's discharge for cause and the agency's efforts to resolve the problems prior to discharging the patient for cause for 1 of 1 sampled patients discharged for behaviors or non-compliance (Patient #17)…

Source: CMS Form 2567, inspection 2025-01-09, tag G0462 · view on CMS
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Minor Advise The Patient Of Discharge For Cause

The agency failed to notify the patient prior to discharging the patient for cause for 1 of 1 sampled patients discharged for behaviors or non-compliance (Patient #17) Failure to provide patients with notification that discharge for cause is being considered denied the patient of the ability to…

Source: CMS Form 2567, inspection 2025-01-09, tag G0464 · view on CMS
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Minor Make Efforts To Resolve The Problem(S)

The agency failed to initiate any efforts to resolve problems presented by the patient's behavior or a situation prior to discharging the patient for cause for 1 of 1 sampled patients discharged for behaviors or non-compliance (Patient #17) Failure to attempt to initiate any efforts to resolve…

Source: CMS Form 2567, inspection 2025-01-09, tag G0466 · view on CMS
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Minor Document Efforts To Resolve Problems

The agency failed to document any efforts to resolve problems presented by the patient's behavior or a situation prior to discharging the patient for cause for 1 of 1 sampled patients discharged for behaviors or non-compliance (Patient #17) Failure to document efforts to resolve problems denied the…

Source: CMS Form 2567, inspection 2025-01-09, tag G0470 · view on CMS
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Minor A Review Of All Current Medications

The agency failed to complete an accurate drug regimen review with each comprehensive assessment and failed to identify patient specific medication issues for 4 of 17 sampled patients (Patients #3, #4, #11 and #15).

Source: CMS Form 2567, inspection 2025-01-09, tag G0536 · view on CMS
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Minor Services Provided By Hh Aide

The agency failed to ensure home health aides provided care to agency patients only as ordered by the physician, permitted under state law and/or as directed by the skilled professional assigning the home health aide to the patient for 2 of 5 sampled patients receiving home health aide services…

Source: CMS Form 2567, inspection 2025-01-09, tag G0800 · view on CMS
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Minor Onsite Supervisory Visit Every 14 Days

The agency failed to ensure a registered nurse or other appropriate health care professional completed home health aide supervision at least every 14 days for 3 of 5 sampled patients who received hands on personal care services in conjunction with a skilled service provision (Patients #9, #13 &…

Source: CMS Form 2567, inspection 2025-01-09, tag G0808 · view on CMS
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Minor Required Items In Clinical Record

The agency failed to complete provide wound assessments on a weekly basis per agency policy for 2 of 4 sampled patients with wounds (Patients #6 and #12).

Source: CMS Form 2567, inspection 2025-01-09, tag G1012 · view on CMS
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Inspection 2024-07-10

· Complaint · no deficiencies cited · CMS source report (PDF)

Inspection 2022-09-15

· Complaint · no deficiencies cited · CMS source report (PDF)

Inspection 2022-01-25

· Focused Infection Control, Recertification · 4 deficiencies · CMS source report (PDF)
Moderate Services By Skilled Professionals

The agency failed to ensure clinicians followed agency policies and procedures when assessing wounds to agency patients for 2 of 7 sampled patients with wound care.

Source: CMS Form 2567, inspection 2022-01-25, tag G0702 · view on CMS
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Moderate Authentication

The agency failed to ensure the agency completed documentation including signature, title and time of entry in a timely manner for 5 of 17 sampled patients (Patients #6, #8, #11, #15 and #17).

Source: CMS Form 2567, inspection 2022-01-25, tag G1024 · view on CMS
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Minor Plan Of Care Must Include The Following

The agency failed to ensure the accurate completion of all components comprising the Plan of Care for 10 of 17 sampled patients (Patients #1, #2, #4, #5, #7, #9, #10, #11, #15 and #16).

Source: CMS Form 2567, inspection 2022-01-25, tag G0574 · view on CMS
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Minor Provide Services In The Plan Of Care

The agency failed to ensure skilled professionals provided care as ordered by the physician in the Plan of Care for 2 of 17 sampled patients.

Source: CMS Form 2567, inspection 2022-01-25, tag G0710 · view on CMS
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Inspection 2019-01-31

· Recertification · 20 deficiencies · CMS source report (PDF)
Serious Care Planning, Coordination, Quality Of Care

The agency: 1) failed to ensure the agency skilled staff completed an individualized Plan of Care that contained accurate information (G574); and 2) failed to ensure the agency skilled staff recorded all verbal orders in the working Plan of Care (G576); and 3) failed to provide medications…

Source: CMS Form 2567, inspection 2019-01-31, tag G0570 · view on CMS
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Moderate Hha Comprehensive Assessment In Disaster

The home health agency failed to ensure an individualized emergency plan was developed as part of the comprehensive assessment for 4 of 21 sampled patients (Patients #9, #10, #17 and #18).

Source: CMS Form 2567, inspection 2019-01-31, tag E0017 · view on CMS
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Moderate Homebound Hha/Hospice Inform Ep Officials

The agency failed to ensure the development of a procedure to inform State and local officials of homebound patients in need of evacuation due to an emergency situation.

Source: CMS Form 2567, inspection 2019-01-31, tag E0019 · view on CMS
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Moderate Policies/Procedures-Volunteers And Staffing

The agency failed to complete a written policy or procedure to outline the use of emergency staffing strategies which included State and Federally designated health care professionals.

Source: CMS Form 2567, inspection 2019-01-31, tag E0024 · view on CMS
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Moderate Ep Training Program

The agency failed to ensure training in emergency preparedness to all existing staff consistent with their expected roles for directly hired staff in 2017 and 2018. The agency reported a current census of 1233 patients, including 751 patients receiving services from the parent office in Bettendorf…

Source: CMS Form 2567, inspection 2019-01-31, tag E0037 · view on CMS
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Moderate Competency Evaluation

The agency failed to ensure a registered nurse performed direct observation of home health aide performance of all required basic home health aide (HHA) skills on a home health patient to determine satisfactory competency prior to allowing the home health aide to provide care independently to…

Source: CMS Form 2567, inspection 2019-01-31, tag G0768 · view on CMS
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Minor Rn Performs Assessment

The agency failed to provide an initial assessment visit within 48 hours of receipt of referral from a physician or physician designee, within 48 hours of the of the agency's knowledge of the patient's return home from an inpatient facility or on the physician ordered start of care date for 6 of 21…

Source: CMS Form 2567, inspection 2019-01-31, tag G0514 · view on CMS
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Minor Health, Psychosocial, Functional, Cognition

The agency failed to ensure accurate and thorough completion of all pertinent components of comprehensive assessments for 2 of 4 sampled patients (Patients #1 and #18) with an open wound.

Source: CMS Form 2567, inspection 2019-01-31, tag G0528 · view on CMS
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Minor A Review Of All Current Medications

The agency failed to accurately identify all medications taken by the patient with each comprehensive assessment/drug regimen review and/or failed to maintain an accurate list of medications for 5 of 21 sampled patients (Patients #4, #7, #10, #14 and #17).

Source: CMS Form 2567, inspection 2019-01-31, tag G0536 · view on CMS
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Minor Last 5 Days Of Every 60 Days Unless:

The agency failed to ensure timely completion of the recertification comprehensive assessments between day 56 and 60 of each 60 day certification period for 7 of 13 sampled patients requiring a recertification assessment (Patient #8, #10, #16, #17, #19, #20 and #21).

Source: CMS Form 2567, inspection 2019-01-31, tag G0546 · view on CMS
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Minor Within 48 Hours Of The Patient'S Return

The agency failed to ensure accurate completion of all pertinent components of the resumption of care comprehensive assessment within 48 hours of the agency's knowledge of return home from an inpatient facility for 1 of 4 sampled patients requiring a Resumption of Care Assessment (Patient #9).

Source: CMS Form 2567, inspection 2019-01-31, tag G0548 · view on CMS
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Minor Plan Of Care Must Include The Following

The agency failed to ensure the accurate completion of all components comprising the Plan of Care and/or failed to ensure the Plan of Care contained current information for 15 of 21 sampled patients (Patients #1, #2, #3, #4, #6, #7, #9, #11, #14, #16, #17, #18, #19, #20 and #21).

Source: CMS Form 2567, inspection 2019-01-31, tag G0574 · view on CMS
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Minor All Orders Recorded In Plan Of Care

The agency failed to update the Plan of Care with all new orders for 2 of 2 sampled patients (Patients #1 and #11) with interim physician non-therapy treatment orders.

Source: CMS Form 2567, inspection 2019-01-31, tag G0576 · view on CMS
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Minor Only As Ordered By A Physician

The agency failed to administer medications, treatments and services only as ordered by the physician for 5 of 21 sampled patients (Patients #11, #12, #16, #17 and #18).

Source: CMS Form 2567, inspection 2019-01-31, tag G0580 · view on CMS
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Minor Verbal Orders

The agency failed to assure nurses taking verbal orders from a physician documented the orders in the clinical record (signed, dated and timed) sending the orders to the physician for authentication, including signature and date of signature for 2 of 21 sampled patients (Patients #5 and #11).

Source: CMS Form 2567, inspection 2019-01-31, tag G0584 · view on CMS
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Minor Promptly Alert Relevant Physician Of Changes

Agency professional staff failed to promptly report changes in patient's condition for 2 of 21 sampled patients (Patient #12 and 18).

Source: CMS Form 2567, inspection 2019-01-31, tag G0590 · view on CMS
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Minor Patients Receive Education And Training

The agency failed to provide appropriate instruction and training for 1 of 21 sample patients (Patient #8).

Source: CMS Form 2567, inspection 2019-01-31, tag G0610 · view on CMS
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Minor Non-Skilled Direct Observation Every 60 Days

The agency failed to ensure a registered nurse (RN) completed home health aide supervision at least every 60 days while observing each home health aide present and providing direct patient care for 1 of 3 sampled patients who received hands on personal care services with no skilled service…

Source: CMS Form 2567, inspection 2019-01-31, tag G0814 · view on CMS
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Minor Hh Aide Supervision Elements

The agency failed to ensure home health aide supervision was completed with all required components for 7 of 7 sampled patients who received home health aide services (Patients #10, #15, #16, #17, #19, #20 and #21).

Source: CMS Form 2567, inspection 2019-01-31, tag G0818 · view on CMS
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Minor Discharge And Transfer Summaries

The agency failed to ensure a transfer summary was sent in a timely manner to the facility assuming the patient's care and a discharge summary was sent in a timely manner to the primary care practitioner for 1 of 4 sampled patients (Patient #10) with a transfer and for 1 of 5 sampled discharged…

Source: CMS Form 2567, inspection 2019-01-31, tag G1022 · view on CMS
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