G0470: Document Efforts To Resolve Problems
CMS level: Element Minor. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. CMS source file. What the labels mean
Where it was cited
- Missouri33
- Indiana10
- California7
- Florida6
- Iowa6
- Illinois4
- Kansas4
- Idaho2
- Michigan2
- Ohio2
- Alabama1
- Colorado1
- Louisiana1
- Maryland1
- Minnesota1
- New Mexico1
- New York1
- Oklahoma1
- Pennsylvania1
- Virginia1
- Wyoming1
Most recent citations
The 20 most recent of 87 citations. Newest inspection first.
The Whole Person, Inc.
The home health provider failed to ensure the patient had the right to have all efforts made and documented to resolve issues that resulted in an unsupported determination of homebound status and discharge from services in one of three patient records reviewed (Record/Patient #2).
Aveanna Healthcare
Agency that delivers skilled nursing and other therapeutic services to a patient at home) failed to ensure complete and organized documentation of all problems related to staffing and discharge planning for one of seven sampled patients (Patient 7) by failing to: 1. Ensure all staffing challenges…
Paragon Home Healthcare
The home health agency failed to document the problem and efforts made to resolve the problem in the clinical record for 2 of 2 discharge for noncompliance patient records reviewed (Patient #1 and 4).
Home Health Care 2000-Baton Rouge
The agency failed to maintain documentation of the efforts made to resolve problems prior to discharging a patient for 2 of 2 (#6 and #7) discharged patients reviewed.
Wesley Life Home Health
The agency failed to document any efforts to resolve problems presented by the patient's behavior or a situation prior to discharging the patient for cause for 1 of 1 sampled patients discharged for behaviors or non-compliance (Patient #5) Failure to document efforts to resolve problems denied the…
Beaumont Home Health
The agency failed to ensure that 1 (Patient/P-6) of 4 patients reviewed with severe pain levels had an appropriate documented response in addressing the pain, from a total of 17 sampled patients resulting in unidentified health concerns, delay in treatment and unmet patient care needs.
Devoted Healthcare, Inc
In 1 of 7 (Pt. #7) clinical records reviewed, the Agency failed to address Pt. issues, prior to Agency discharge.
Personal Care Concepts Inc
No longer in CMS listThe home health agency failed to document the efforts made to resolve the problem for 1 of 1 discharge for cause/noncompliance patient record reviewed (Patient #7).
Infirmary Homecare
The agency failed to document efforts to resolve the problem prior to discharge.
Nightingale Home Healthcare of Illinois, Inc
In 1 of 7 (Pt. #7) clinical records reviewed, the Agency failed to address Pt. issues, prior to Agency discharge.
Nightingale Home Healthcare of Illinois, Inc
In 1 of 3 (Pt. #3) clinical records reviewed, the Agency failed to address Pt. issues, prior to Agency discharge.
Sedum Home Health, Inc
The provider failed to include the patient's right to be informed that, before the provider can discharge a patient for cause, they must first document the problem(s) and efforts made to resolve the problem(s) and enter this documentation into its clinical records.
Genesis Vna
The agency failed to document any efforts to resolve problems presented by the patient's behavior or a situation prior to discharging the patient for cause for 1 of 1 sampled patients discharged for behaviors or non-compliance (Patient #17) Failure to document efforts to resolve problems denied the…
Senior Friend Home Care
The agency failed to document attempts to resolve problems with a patient's behavior in the medical record of 1 of 2 (P6) patients reviewed for discharge.
Phoenix Home Care and Hospice
The home health provider failed to include the patient’s right to be informed that, before the provider can discharge a patient for cause, they must first document the problem(s) and efforts made to resolve the problem(s) and enter this documentation into its clinical records.
Nu-Day Healthcare LLC
The agency failed to document the problems that led to the agency discharging a patient for cause and the efforts made to resolve the problems for 1 of 3 discharge patient records reviewed (Patient #1).
Ascension at Home
The home health agency failed to document the efforts made to resolve the problem for 1 of 2 discharge for cause patient records reviewed (Patient #14).
Aaa Hoosier Home Healthcare Specialists Inc
The agency failed to document the problem and efforts to resolve problems in 1 of 1 patient records discharged for cause (Patient #6).
Aveanna Healthcare
The agency failed to initiate any efforts to resolve problems presented by the patient's behavior or a situation prior to discharging the patient for cause for 1 of 1 sampled patients discharged for behaviors or non-compliance (Patients #6) Failure to document the problems and efforts to resolve…
Good Samaritan Home Health of Central Kansas
The Home Health Agency (HHA) failed to document efforts made to resolve patient problems, behaviors and complaints in the patient record for 2 (Patient 1 & 3) of 10 records reviewed.