Aveanna Healthcare

The home health agency: 1) failed to ensure the patient had a confidential clinical record (G438) 2) failed to address the discharge for cause (G462) 3) failed to make efforts to resolve the problem (G466) 4) failed to provide contact information for other services available (G468) 5) failed to…

Agency policy review the agency: 1) failed to ensure staff promptly alert relevant physician of changes.

The agency failed to honor patient rights to have a confidential record for 1 of 3 sampled patients who had intakes with no admission to home health care.

The agency failed to document the patient's behaviors and circumstances that warranted patient's discharge for cause and the agency's efforts to resolve the problems prior to discharging the patient for cause for 1 of 1 sampled patients discharged for behaviors or non-compliance (Patient #6)…

The agency failed to initiate any efforts to resolve problems presented by the patient's behavior or a situation prior to discharging the patient for cause for 1 of 1 sampled patients discharged for behaviors or non-compliance (Patients #6).

The agency failed to provide contact information for other agencies or providers who may be able to provide care prior to discharging the patient for 1 of 1 sampled patients discharged for behaviors or non-compliance (Patient #6) Failure to provide contact information of other providers hindered…

The agency failed to initiate any efforts to resolve problems presented by the patient's behavior or a situation prior to discharging the patient for cause for 1 of 1 sampled patients discharged for behaviors or non-compliance (Patients #6) Failure to document the problems and efforts to resolve…

Agency staff interview the agency failed to report changes in patient clinical findings or changes in patient needs to the physician for 1 of 10 sampled patients (Patients #6).

The agency failed to ensure skilled professional staff involved in the patient's plan of care completed an ongoing interdisciplinary wound assessment as required by agency policy and expectation for 1 of 3 sampled patients with wounds (Patient #6).

The agency failed to follow a Plan of Care established and periodically reviewed by a physician or notify the physician of the need to vary frequency of visits or inability to perform treatments/services as originally ordered on the Plan for Care for 7 of 8 sampled patients (Patients #1, #2, #3…

The agency failed to ensure the accurate completion of all components comprising the Plan of Care for 1 of 8 sampled patients (Patients #1).

The agency failed to update the Plan of Care with all new physician orders for 3 of 3 sampled patients with interim orders.

The agency failed to provide treatments or services as ordered by the physician and per the Plan of Care for 2 of 8 sampled patients (Patients #3 and #5).

The agency failed to notify the physician of changes in visit frequency ordered on the Plan of Care for 4 of 6 sampled patients (Patients #2, #3, #4 and #5) . The agency reported a current census of 70 patients.

The agency failed to provide services only as ordered by the physician for 1 of 6 sampled patients (Patient #1).

The agency failed to communicate to the physician plans for the patient discharge from the agency for 1 of 2 sampled discharged patients (Patient #5).