G0466: Make Efforts To Resolve The Problem(S)
CMS level: Element Minor. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. CMS source file. What the labels mean
Where it was cited
- Missouri27
- Indiana14
- California8
- Iowa6
- Florida5
- Kansas4
- Oklahoma4
- Pennsylvania4
- North Carolina3
- Wyoming3
- Alabama2
- Colorado2
- Idaho2
- Maryland2
- Michigan2
- Minnesota2
- Arkansas1
- Illinois1
- Rhode Island1
Most recent citations
The 20 most recent of 93 citations. Newest inspection first.
Assured Home Health
The facility did not attempt to resolve identified issues before discharging one out of 10 sampled patients (Patient 9) when the home environment was potentially unsafe for the Home Health Agency’s (HHA) staff.
Covenant at Home
The agency failed to make efforts to resolve problems with patient behavior prior to discharge for cause in 1 (P-1) of 1 patient reviewed that was discharged for cause due to behavioral issues, resulting in the potential for unmet care needs.
Paragon Home Healthcare
The home health agency failed to make efforts to resolve the noncompliance problems for 2 of 2 discharge for noncompliance patient records reviewed (Patient #1 and 4).
Wesley Life Home Health
The agency failed to initiate any efforts to resolve problems presented by the patient's behavior or a situation prior to discharging the patient for cause for 1 of 1 sampled patients discharged for behaviors or non-compliance (Patient #5) Failure to attempt to initiate any efforts to resolve…
Revolutionary Home Health Inc
The agency failed to make efforts to resolve problems for one (1) of one (1) patient for whom discharge for cause was being considered.
Hometown Home Healthcare Inc
No longer in CMS listThe home health agency failed to make and document efforts to resolve the problem which could result in a discharge for cause for 1 of 1 closed record reviewed of a patient discharged for cause (Patient #9).
Personal Care Concepts Inc
No longer in CMS listThe home health agency failed to make efforts to resolve the problem in the patient home for 1 of 1 discharge for cause/noncompliance patient record reviewed (Patient #7).
Liberty Home Care LLC
Staff interviews the agency failed to make efforts to resolve the problem presented by the patient's behavior prior to discharging for cause for 1 of 1 patient discharged for cause [#2]. The findings included: The policy, Discharge and Transfer of Patients [01/2025], was provided by the agency…
Vna of Care New England
This element is NOT MET as evidenced by: Based on record review and staff interview, it has been determined the Agency failed to attempt or make effort to resolve a problem presented by a patient’s behavior and failed to ensure the clinical record contained documentation of efforts taken to reduce…
Memorial Hospital Home Care
The agency failed to ensure documentation of efforts to resolve the patient's behavior for one (Patient #10) of 13 patients.
Via Life Home Health Care
The agency failed to ensure documentation of efforts to resolve the patient's behavior for one (Patient #10) of 17 patients.
Adoration Home Health
The home health agency failed to make efforts to resolve the problems presented by the behavior of the patient’s caregiver for 1 of 1 patient discharged for cause in the previous six-month period (Patient #10).
Genesis Vna
The agency failed to initiate any efforts to resolve problems presented by the patient's behavior or a situation prior to discharging the patient for cause for 1 of 1 sampled patients discharged for behaviors or non-compliance (Patient #17) Failure to attempt to initiate any efforts to resolve…
Carter Healthcare of South Oklahoma, LLC
The agency failed to ensure documentation of efforts to resolve the patient's behavior for one (Patient #7) of 13 patients.
Senior Friend Home Care
The agency failed to make efforts to resolve problems with patient's behavior for 1 of 2 (P6) patients reviewed for discharge.
Elite Home Health
The Agency failed to make efforts to resolve problems presented by a patient's caregiver and potentially prevent a discharge for cause for 1 (#13) of 5 (#13 - #17) closed records reviewed.
Phoenix Home Care and Hospice
The home health provider failed to include the patient’s right to be informed that, before the provider can discharge a patient for cause, they must first make efforts to resolve the problem(s) presented by the patient’s behavior, the behavior of other persons in the patient’s home, or situation.
Lorian Health
The agency failed to notify a patient that their behavior could lead to discharge and attempt to resolve the problem prior to discharging for cause for one of two sampled patients (1).
Ascension at Home
The home health agency failed to make efforts to resolve the problems in the patient home for 1 of 2 discharge for cause patient records reviewed (Patient #14).
Aaa Hoosier Home Healthcare Specialists Inc
The agency failed to make efforts to resolve problems presented by the behavior of the caregiver in 1 of 1 patient records discharged for cause (Patient #6).