Via Life Home Health Care

The agency failed to ensure documentation of notification of the potential for discharge for cause was provided to the patient for one patient (Patient #10) of 17 patients.

The agency failed to ensure documentation of efforts to resolve the patient's behavior for one (Patient #10) of 17 patients.

The agency failed to ensure it provided contact information to other agencies to provide care for one (Patient #10) of 17 patients.

The agency failed to ensure an individualized plan of care was developed for eleven (Patients #1, 2, 4, 5, 6, 10, 11, 12, 13, 14 and 15) of 17 patients.

The agency failed to ensure the plan of care was updated to reflect services provided for the current certification period for one (Patient #10) of 17 patients.