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G0468: Provide Contact Info Other Services

CMS level: Element Minor. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency

106times cited
102agencies
22states
2018-03-07 – 2026-07-15survey dates

Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. CMS source file. What the labels mean

Where it was cited

Most recent citations

The 20 most recent of 106 citations. Newest inspection first.

L a Home Healthcare, Inc

Inspection 2026-07-15

The agency failed to ensure patients were provided contact information for other agencies or providers who may be able to provide care when notified of discharge.

Visiting Nurse Association of the Wabash Valley in

Inspection 2026-03-03

The agency failed to ensure that the patient and their representative were provided with contact information for other community resources and with the names of alternative agencies or providers available to assume care, for 1 of 1 discharge‑for‑cause records reviewed (Patient #1).

Revolutionary Home Health Inc

Inspection 2025-12-18

The agency failed to ensure documentation was maintained in the clinical record which provided evidence the contact information for other agencies or providers, who may be able to provide care, had been provided to one (1) of one (1) patient who was discharged for cause due to non-compliance with…

Paragon Home Healthcare

Inspection 2025-12-09

The home health agency failed to provide the patient with contact information for other home health agencies who may be able to provide care for 2 of 2 discharge for noncompliance patient records reviewed (Patient #1 and 4).

Agb Home Health, Inc.

Inspection 2025-10-09

The Home Health Agency (HHA) failed to provide one of seven sampled patients (Patient 1) representative/care giver information of providers that may be able to provide Patient 1 continued services.

Good Samaritan Society - Home Care

Inspection 2025-08-20

The agency failed to provide 1 of 2 patients (P17) with information required related to other available home care providers, at the time of a agency-initiated discharge.

Bayada Home Health Care Inc

Inspection 2025-07-23

The agency failed to provide information on other community agencies who may be able to provide services to the patient for 1 of 2 patients (P7) reviewed for discharge.

Devoted Healthcare, Inc

Inspection 2025-04-10

In 1 of 7 (Pt. #7) clinical records reviewed, the Agency failed to present the Pt. with referral sources to continue care and services, prior to the Agency discharge.

Personal Care Concepts Inc

No longer in CMS list
Inspection 2025-04-10

The home health agency failed to provide the patient with contact information for other home health agencies who may be able to provide care for 1 of 1 discharge for cause/noncompliance patient record reviewed (Patient #7).

Nightingale Home Healthcare of Illinois, Inc

Inspection 2025-03-11

In 1 of 7 (Pt. #7) clinical records reviewed, the Agency failed to present the Pt. with referral sources to continue wound care, prior to the Agency discharge.

Nightingale Home Healthcare of Illinois, Inc

Inspection 2025-03-05

In 1 of 3 (Pt. #3) clinical records reviewed, the Agency failed to present the Pt. with referral sources to continue wound care, prior to the Agency discharge.

Sedum Home Health, Inc

Inspection 2025-03-04

The home health provider failed to include the patient's right to be informed that, before the provider can discharge a patient for cause, they must first provide the patient and representative with contact information for other providers who may be able to provide care.

Vna of Care New England

Inspection 2025-02-25

This element is NOT MET as evidenced by: Based on record review and staff interview, it has been determined the Agency failed to provide the patient with contact information for other agencies or providers who may be able to provide care to the patient prior to initiating a discharge, for 1 of 1…

Memorial Hospital Home Care

Inspection 2025-02-24

The agency failed to ensure it provided contact information to other agencies to provide care for one (Patient #10) of 13 patients.

Via Life Home Health Care

Inspection 2025-01-24

The agency failed to ensure it provided contact information to other agencies to provide care for one (Patient #10) of 17 patients.

Rebekah Certified Home Health Agency

Inspection 2025-01-17

The agency failed to provide the patient with contact information for other agencies or providers who may be able to provide care.

Adoration Home Health

Inspection 2025-01-10

The home health agency failed to provide the patient or the patient’s representative with contact information for other agencies or providers who may have been able to provide care for 1 of 1 patient discharged for cause in the previous six-month period (Patient #10).

Carter Healthcare of South Oklahoma, LLC

Inspection 2024-12-05

The agency failed to ensure it provided contact information to other agencies to provide care for one (Patient #7) of 13 patients.

Excelacare Home Health

Inspection 2024-12-05

The facility failed to provide contact information for other agencies on elective transfer from agency for 1 (P[patient]14) out of 2 (P14, and P15) patients reviewed for filing complaints with the agency.

Senior Friend Home Care

Inspection 2024-11-14

The agency failed to provide information on other community agencies who may be able to provide services to the patient for 1 of 2 (P6) patients reviewed for discharge.

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