Vibrant Living Services LLC

The agency failed to ensure services were provided according to each patient's individualized written plan of care and were in conformance with physician orders for 1 of 4 patients reviewed (Patient #4).

The agency failed to ensure all complaints made by the patient and the patient's family member were documented in the agency's complaint log and failed to demonstrate the investigation and resolution of the complaints.

The agency failed to provide services and treatments only as ordered by the physician for 1 of 3 discharged patients record reviewed (Patient #1).

The agency failed to ensure the registered nurse (RN) responsible for furnishing or supervising services based on physician's verbal orders documented the orders in the patient's clinical record, and signed, dated, and timed the orders in 2 of 4 clinical records reviewed (Patients #1 and #4)…

The agency failed to document communication with the patient following a revision of the patient's discharge plan in 1 of 3 discharged patient records reviewed (Patient #1).

The agency failed to ensure ongoing interdisciplinary assessment occurred to re-evaluate the medical needs for 2 of 4 patients reviewed (Patients #1 and #4).

The agency failed to ensure clinical records contained accurate documentation of pertinent past and current findings in accordance with accepted professional standards for 1 of 4 patient records reviewed (Patient #4).

The agency failed to ensure skilled professional services communicated with the physician involved in the Plan of Care for 1 of 3 discharged patients reviewed (Patient #1).