Patience Home Healthcare Service LLC the

The facility failed to transmit each completed OASIS assessment to the CMS system within 30 days of completing the assessment.

The agency failed to ensure each patient received home health services as written in the individualized plan of care for four (#15, #40, #79 and #81) of seven patients reviewed.

The facility failed to ensure the patient and/or representative were informed of the agency's transfer and discharge policy.

The facility failed to ensure the patient and/or representative were informed of the contact information for the agency administrator.

The facility failed to ensure the patient and/or representative were informed of the names, addresses, and telephone numbers of the Federally-funded and state-funded entities that serve the area.

The facility failed to document the details and the resolution of complaints.

The facility failed to ensure the patient's clinical record accurately identify all medications the patient was taking.

Home health aide services were not provided according to the plan of care.

The agency failed to ensure oxygen was listed on the plan of care for one of two medical records reviewed whom was receiving oxygen (Patient #1).