← All agencies in Montclair, CA · California

Onoria Health Care Provider Inc Home Health and Ho

(909) 626-28595050 Palo Verde Street Suite 119, Montclair, CA 91763
CMS Certification Number 059482 · Non-Profit · Medicare-certified since 03/12/2013
36deficiencies since 2018
5serious
6inspections
4CMS quality stars
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. What the labels mean

Inspection 2025-08-19

· Complaint · no deficiencies cited · CMS source report (PDF)

Inspection 2024-03-21

· Recertification · 4 deficiencies · CMS source report (PDF)
Moderate Policies/Procedures For Medical Documentation

The agency failed to ensure to updated patient records were readily available to support continuity of care during an emergency, when the agency’s emergency preparedness policy and procedure did not contain the most current patient roster.

Source: CMS Form 2567, inspection 2024-03-21, tag E0023 · view on CMS
Show inspector's text

Loading…

Moderate Performance Improvement Projects

The home health agency failed to conduct and document, at a minimum, one performance improvement projects (PIP - a concentrated effort on a particular problem in one area of the agency or agency wide; it involves gathering information systematically to clarify issues or problems, and intervening…

Source: CMS Form 2567, inspection 2024-03-21, tag G0658 · view on CMS
Show inspector's text

Loading…

Moderate Infection Prevention

The facility failed to ensure patient medical supplies were properly maintained to reduce the spread of microorganisms (small organisms that can cause illness, such as bacteria and viruses), when eight foley catheter insertion trays (a tubular device that drains urine from the bladder into a…

Source: CMS Form 2567, inspection 2024-03-21, tag G0682 · view on CMS
Show inspector's text

Loading…

Minor Rn Performs Assessment

The agency failed to ensure the patients' initial assessment was completed by a Registered Nurse (RN) within 48 hours of the physician's referral date for one of 13 sampled patients (Patient 8).

Source: CMS Form 2567, inspection 2024-03-21, tag G0514 · view on CMS
Show inspector's text

Loading…

Inspection 2022-11-02

· Complaint · no deficiencies cited · CMS source report (PDF)

Inspection 2020-11-05

· Complaint · 5 deficiencies · CMS source report (PDF)
Moderate Encoding And Transmitting Oasis

The agency failed to ensure OASIS (Outcome and Assessment Information Set-patient-specific information used in Medicare to determine reimbursement and measure quality) data (facts collected together for analysis) from patient assessments was transmitted to CMS (Centers for Medicare and Medicaid…

Source: CMS Form 2567, inspection 2020-11-05, tag G0372 · view on CMS
Show inspector's text

Loading…

Moderate Accuracy Of Encoded Oasis Data

The agency failed to ensure OASIS (Outcome and Assessment Information Set-patient-specific information used in Medicare to determine reimbursement and measure quality) data (facts collected together for analysis) from patient assessments was accurate and complete before submission to CMS (Centers…

Source: CMS Form 2567, inspection 2020-11-05, tag G0374 · view on CMS
Show inspector's text

Loading…

Moderate Authentication

The agency failed to ensure all clinical documentation contained within patient charts was authenticated (a signature verifying something as true and accurate) for 10 of 11 sampled patients (Patients 1, 2, 3, 4, 5, 7, 8, 9, 10, and 11).

Source: CMS Form 2567, inspection 2020-11-05, tag G1024 · view on CMS
Show inspector's text

Loading…

Minor Required Items In Clinical Record

The agency failed to ensure all required items were included in the patients' clinical record for four of 11 sampled patients (Patients 1, 5, 6, and 9) when: 1. For Patient 1, there was no OASIS (Outcome and Assessment Information Set-patient-specific information used in Medicare to determine…

Source: CMS Form 2567, inspection 2020-11-05, tag G1012 · view on CMS
Show inspector's text

Loading…

Minor Discharge And Transfer Summaries

The agency failed to ensure discharge summaries were completed for three of 11 sampled patients (Patients 4, 5, and 9).

Source: CMS Form 2567, inspection 2020-11-05, tag G1022 · view on CMS
Show inspector's text

Loading…

Inspection 2020-09-22

· Complaint, Recertification · 24 deficiencies · CMS source report (PDF)
Serious Comprehensive Assessment Of Patients

The agency failed to ensure the Condition of Participation: G 510 484.55 Comprehensive Assessment of Patients was in compliance when: 1. Based on interview and record review, the agency failed to ensure the patients' initial assessment was completed by a Registered Nurse (RN) within 48 hours of the…

Source: CMS Form 2567, inspection 2020-09-22, tag G0510 · view on CMS
Show inspector's text

Loading…

Serious Care Planning, Coordination, Quality Of Care

The agency failed to ensure that the Condition of Participation: G 570 484.60: Care planning, coordination, quality of care was in compliance as follows: 1. Based on interview and record review, the agency failed to ensure the plan of care was reviewed and signed by a physician within 30 working…

Source: CMS Form 2567, inspection 2020-09-22, tag G0570 · view on CMS
Show inspector's text

Loading…

Serious Quality Assessment/Performance Improvement

The agency failed to ensure that the Condition of Participation: G 640 484.65 Quality assessment and performance improvement (QAPI) was in compliance as follows: Based on interview and record review, the agency failed to ensure its performance improvement activities lead to an immediate correction…

Source: CMS Form 2567, inspection 2020-09-22, tag G0640 · view on CMS
Show inspector's text

Loading…

Serious Infection Prevention And Control

The agency failed to ensure that the Condition of Participation: G 680 484.70: Infection prevention and control was in compliance when: Based on interview and record review, the agency failed to maintain an infection control program that was integrated into the agency's Quality Assessment…

Source: CMS Form 2567, inspection 2020-09-22, tag G0680 · view on CMS
Show inspector's text

Loading…

Serious Organization And Administration Of Services

The agency failed to ensure that the Condition of Participation: G 940 484.105 Organization and administration of services was in compliance as follows: 1. Based on interview and record review, the agency failed to ensure patients' needs were continuously assessed for two of 11 sampled patients…

Source: CMS Form 2567, inspection 2020-09-22, tag G0940 · view on CMS
Show inspector's text

Loading…

Moderate Homebound Hha/Hospice Inform Ep Officials

The agency failed to develop procedures to inform emergency preparedness officials about patients in need of evacuation and the needs the patients would require during the evacuation process, for 21 of 21 months reviewed, in a universe of 137 patients.

Source: CMS Form 2567, inspection 2020-09-22, tag E0019 · view on CMS
Show inspector's text

Loading…

Moderate Primary/Alternate Means For Communication

The agency failed to develop a policy and procedure for a back-up communication plan with Federal, State, tribal, regional and local emergency management agencies in the event of communications (phone service, including cellular phone and Internet) failure during a disaster or emergency, for 21 of…

Source: CMS Form 2567, inspection 2020-09-22, tag E0032 · view on CMS
Show inspector's text

Loading…

Moderate Information On Occupancy/Needs

The agency failed to develop a policy and procedure to provide information about the agency's occupancy, needs and staff available to help during an emergency or disaster, to the authority having jurisdiction, for 21 of 21 months reviewed, in a universe of 137 patients.

Source: CMS Form 2567, inspection 2020-09-22, tag E0034 · view on CMS
Show inspector's text

Loading…

Moderate Ep Training Program

The agency failed to provide training to all staff, as well as contracted staff, on the emergency preparedness policy and procedure titled, "Emergency Preparedness Program [EPP] for [name of home health agency]," undated, for 12 of 12 months reviewed, in a universe of 137 patients.

Source: CMS Form 2567, inspection 2020-09-22, tag E0037 · view on CMS
Show inspector's text

Loading…

Moderate Content Of The Comprehensive Assessment

The agency failed to ensure the comprehensive assessment accurately reflected the patient's status for one of 11 sampled patients (Patient 1) when the admitting Registered Nurse Supervisor (RNS) conducted an incomplete assessment of Patient 1's right heel pressure ulcer (a wound that develops from…

Source: CMS Form 2567, inspection 2020-09-22, tag G0526 · view on CMS
Show inspector's text

Loading…

Moderate Update Of The Comprehensive Assessment

The agency failed to ensure the comprehensive assessment was updated for one of 11 sampled patients (Patient 4) when a Skilled Nurse (SN) failed to give report and receive new orders after the removal of a surgically placed wound dressing and a change in how the wound dressing was applied.

Source: CMS Form 2567, inspection 2020-09-22, tag G0544 · view on CMS
Show inspector's text

Loading…

Moderate Plan Of Care

The agency failed to ensure the plan of care was reviewed and signed by a physician within 30 working days of the patient's start of care for one of 11 sampled patients (Patient 1).

Source: CMS Form 2567, inspection 2020-09-22, tag G0572 · view on CMS
Show inspector's text

Loading…

Moderate Conformance With Physician Orders

The agency failed to provide Skilled Nursing (SN- a Registered Nurse-RN or a Licensed Vocational Nurse-LVN) services as ordered by a physician for one of 11 sampled patients (Patient 1) when four Skilled Nursing (SN) visits were not conducted as ordered.

Source: CMS Form 2567, inspection 2020-09-22, tag G0578 · view on CMS
Show inspector's text

Loading…

Moderate Infection Control

The agency failed to maintain an infection control program that was integrated into the agency's Quality Assessment Performance Improvement (QAPI) program in order to identify infection trends (analysis of a pattern), develop action plans and improve disease prevention, for nine of nine months…

Source: CMS Form 2567, inspection 2020-09-22, tag G0684 · view on CMS
Show inspector's text

Loading…

Minor Rn Performs Assessment

The agency failed to ensure the patients' initial assessment was completed by a Registered Nurse (RN) within 48 hours of the physician's referral date or on the physician-ordered start of care date for two of 11 sampled patients (Patients 8 and 11).

Source: CMS Form 2567, inspection 2020-09-22, tag G0514 · view on CMS
Show inspector's text

Loading…

Minor A Review Of All Current Medications

The agency failed to ensure a review of all medications the patients were taking was conducted for two of 11 sampled patients (Patients 5 and 6) when: 1. For Patient 5, two medications on the Medication Profile (MP - a current list of all medications prescribed for a specific patient) had been…

Source: CMS Form 2567, inspection 2020-09-22, tag G0536 · view on CMS
Show inspector's text

Loading…

Minor Only As Ordered By A Physician

The agency failed to obtain signed physician orders before providing home health services for one of 11 sampled patients (Patient 1).

Source: CMS Form 2567, inspection 2020-09-22, tag G0580 · view on CMS
Show inspector's text

Loading…

Minor Verbal Orders

The agency failed to ensure verbal orders were signed, within 30 working days, for one of 11 sampled patients (Patient 1).

Source: CMS Form 2567, inspection 2020-09-22, tag G0584 · view on CMS
Show inspector's text

Loading…

Minor Promptly Alert Relevant Physician Of Changes

The agency failed to alert the physician of a change of condition for one of 11 sampled patients (Patient 1) when a surgical wound opened up on Patient 1's right ankle exposing metal pins and plates affixed to and holding together, Patient 1's right ankle.

Source: CMS Form 2567, inspection 2020-09-22, tag G0590 · view on CMS
Show inspector's text

Loading…

Minor Integrate All Services

The agency failed to coordinate wound care with an outside wound care service for one of 11 sampled patients (Patient 1) when Patient 1's right heel pressure ulcer (injury to skin and underlying tissue resulting from prolonged pressure on a person's heel) did not receive treatment for 41 days while…

Source: CMS Form 2567, inspection 2020-09-22, tag G0606 · view on CMS
Show inspector's text

Loading…

Minor Activities Lead To An Immediate Correction

The agency failed to ensure its performance improvement activities lead to an immediate correction, of a loss of limb, due to an infection that took hold during home health agency services for one of 11 sampled patients (Patient 1).

Source: CMS Form 2567, inspection 2020-09-22, tag G0652 · view on CMS
Show inspector's text

Loading…

Minor Assure Patient Needs Are Continually Assessed

The agency failed to ensure patients' needs were continuously assessed for two of 11 sampled patients (Patient 1 and 3) when: 1. For Patient 1, a Licensed Vocational Nurse (LVN 1) and a Registered Nurse (RN 1) failed to assess Patient 1's right heel pressure ulcer (a wound caused by prolonged…

Source: CMS Form 2567, inspection 2020-09-22, tag G0966 · view on CMS
Show inspector's text

Loading…

Minor Primary Hha Is Responsible For Patient Care

The agency failed to provide Certified Home Health Aide (CHHA) services for one of 11 sampled patients (Patient 1).

Source: CMS Form 2567, inspection 2020-09-22, tag G0980 · view on CMS
Show inspector's text

Loading…

Minor In Accordance With Current Clinical Practice

The agency failed to ensure a Registered Nurse (RN 1) followed accepted professional standards of practice for one of 11 sampled patients (Patient 1) when RN 1 gave clinical report for a change of condition to non-licensed office staff.

Source: CMS Form 2567, inspection 2020-09-22, tag G0984 · view on CMS
Show inspector's text

Loading…

Inspection 2018-12-13

· Recertification · 3 deficiencies · CMS source report (PDF)
Moderate Infection Prevention

The home health agency failed to ensure the infection control and prevention program was followed when: 1. The Licensed Vocational Nurse (LVN 1) placed down the chuck (barrier ) on the floor area for use and placed the treatment supplies on the chuck while doing treatment to Patient 1.

Source: CMS Form 2567, inspection 2018-12-13, tag G0682 · view on CMS
Show inspector's text

Loading…

Moderate Protection Of Records

The home health agency failed to ensure the discharged patient records were locked and stored in a storage room with a lock.

Source: CMS Form 2567, inspection 2018-12-13, tag G1028 · view on CMS
Show inspector's text

Loading…

Minor Only As Ordered By A Physician

The agency failed to ensure that one of 10 sampled patients (Patient 4) medication regimen profile were accurate.

Source: CMS Form 2567, inspection 2018-12-13, tag G0580 · view on CMS
Show inspector's text

Loading…