Health Care Bridge, Inc

The agency failed to alert the physician of changes in the patient’s condition for one of three patient records reviewed (Patient #3).

The agency failed to maintain a program for prevention and control of infectious and communicable diseases.

The agency failed to ensure home health aide services were provided in accordance with physician orders for two (Patient #1 and #2) of three medical records reviewed.

The agency failed to provide the ordered frequency of services on the plan of care.

The agency failed to properly advise the patient and attending physician of the discharge for cause was being considered.

The agency failed to provide the required list of alternate providers to a patient being discarged for cause.

The agency failed to have specific frequencies listed on the physician's plan of care for home health aide (HHA) hours.

The agency failed to notify the patient and her physician that she was going to be discharged for cause.

The agency failed to investigate complaints made by one of one patients, Patient #1. A total of five medical records were reviewed.

The agency failed to ensure the home health aides provided services as ordered by the physician and included in the plan of care.

The agency failed to provide the ordered amount of hours of home health Aide services.

The agency failed to establish and maintain a comprehensive emergency preparedness program in accordance with federal requirements.

The agency failed to maintain a system to electronically report all OASIS data that included encoding and electronically transmitting each completed OASIS assessment to the CMS system within 30 days of completing the assessment (G372); failed to provide evidence that all completed assessments of…

The agency failed to develop, implement, evaluate, and maintain an effective, ongoing, home health agency (HHA)-wide, data-driven quality assessment and performance improvement (QAPI) program which included measurable improvement in indicators for which there is evidence that improvement in those…

The agency failed to maintain and document an infection control program for the prevention and control of infections and communicable disease (G684).

The agency failed to manage and administer its resources to attain and maintain the highest practicable care for patients by failing to ensure a governing body was designated to oversee management, policies and quality assessment and performance improvement program (G942); failed to have an…

The agency failed to ensure OASIS assessments were transmitted within 30 days of the assessment.

The agency failed to ensure patient comprehensive assessments were completed.

The agency failed to ensure a quality assurance improvement program (QAPI) was developed and implemented to improve outcomes and performance.

The agency failed to ensure a quality assurance improvement program (QAPI) was developed and implemented which included quality indicator data, failed to use data collected to monitor the effectiveness and safety of services and quality of care, identity opportunities for improvement and to approve…

The agency failed to ensure a quality assurance improvement program (QAPI) was developed and implemented which included performance improvement activities used to track adverse patient events, analyze their causes, and implement preventive actions.

The agency failed to ensure a quality assurance improvement program (QAPI) was developed and implemented which included performance improvement projects.

The agency failed to ensure a governing body was designated to oversee and approve an ongoing program for quality assessment and performance improvement (QAPI) and lacked policies in regards to a program.

The agency failed to maintain a coordinated agency-wide infection control program.

The agency failed to ensure a governing body was designated to oversee management, policies and quality assessment and performance improvement program.

The agency failed to ensure the governing body appointed and an administrator to oversee the day to day operation of the agency.

The agency failed to ensure the agency had a clinical manager or more qualified individuals to provide oversight of all patient care services and personnel during all operating hours.

The agency failed to ensure OASIS data was transmitted in the required format.

The agency failed to ensure successful transmission of OASIS data.

The agency failed to ensure patients were advised of the state toll-free complaint hotline information.

The agency failed to ensure all medications were reviewed for patients.

The agency failed to ensure the plan of care was reviewed and revised by the physician every 60 days.

The agency failed to ensure a quality assurance improvement program (QAPI) was developed and implemented which focused on high risk, high volume, or problem-prone areas.

The agency failed to ensure a quality assurance improvement program (QAPI) was developed and implemented which considered incidence, prevalence, and severity of problems in those areas that required immediate correction of any identified problem that directly or potentially threaten the health and…

The agency failed to ensure personal care aides received at least 75 hours of classroom and supervised practical training.

The agency failed to ensure a clinical manager was available during all operating hours.

The agency failed to ensure the agency had a qualified, pre-designated person authorized in writing by the administrator and governing body to assume the same responsibilities and obligations as the administrator.

The agency failed to ensure the agency had an administrator or pre-designated person available during all operating hours.

The agency failed to ensure a written agreement was in place with another agency who solely provided skilled nursing and therapy care to Medicare patients.

The agency failed to provide care to skilled Medicare patients either directly or under arrangement.