Genesis Home Health Inc

The Home Health Agency failed to investigate the complaints made by 1 out of 3 Sampled Patients (SP)'s relative.

The Home Health Agency failed to document both the existence and the resolution of the complaint made by 1 out of 3 Sampled Patients (SP)'s relative.

The Home Health Agency failed to ensure that 1 out 3 Sampled Patients (SP)'s record contained all the Home Health Aide (HHA) notes for the services provided by the agency.

The home health agency failed to demonstrate the staff(s) prepare and record clinical notes for 2 out of 3 Sampled Patients (SP).

The provider failed to include strategies for addressing emergency events that were identified by the risk assessment.

The Home Health Agency failed to develop and maintain an emergency preparedness plan that includes a process for cooperation and collaboration with local, tribal, regional, State, and Federal emergency preparedness officials' efforts to maintain an integrated response during a disaster or emergency…

The Home Health Agency failed to develop and implement an Emergency Preparedness (EP) plan that contains policies and procedures, based on the EP plan.

The Home Health Agency failed to develop and maintain an emergency preparedness plan that describes the mechanism to inform State and local officials of any on-duty staff or patients that they are unable to contact.

The Home Health Agency failed to develop and maintain a federal emergency preparedness plan that includes a communication plan that contains how the facility coordinates patient care across healthcare providers, and with state and local public health departments.

The Home Health Agency failed to develop and maintain an emergency preparedness plan that includes a communication plan to provide contact information for tribal emergency preparedness staff.

The Home Health Agency failed to develop and maintain an emergency preparedness communication plan that includes primary and alternate means for communicating with the tribal local emergency management agencies.

The Home Health Agency failed to have a Registered Nurse (RN) conduct an initial assessment visit to determine the immediate care and support needs of the patient(s) for 1 out of 7 Sampled Patients (SP).

The Home Health Agency failed to develop and provide an individualized Plan of Care (POC) that contains the home health services to be provided; that identifies patient-specific measurable outcomes and goals; and which is established; periodically reviewed and signed by a physician for 1 out 3…

The Home Health Agency failed to ensure that a Licensed Practical Nurse (Staff A) followed accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases for 1 out of 7 Sampled Patients(SP).

The Home Health Agency failed to ensure that a Physical Therapist Assistant (PTA) performed a complete review of vital signs of 1 out of 7 Sampled Patients (SP).

The Home Health Agency failed to ensure that a Physical Therapist Assistant (PTA) performed a complete assessment of 1 out of 7 Sampled Patients (SP).

The Home Health Agency failed: to complete a competency evaluation by observing an aide's performance of the task (i) Communication skills, including the ability to read, write, and verbally report clinical information to patients, representatives, and caregivers with a patient for 2 out of 3 Home…

The Home Health Agency failed to ensure that all entries were legible and clear for 2 out of 7 Sample Patients (SP).

The Home Health Agency failed to provide to the patient and the patient's legal representative (if any) a completed service agreement during the initial evaluation visit, in advance of furnishing care to the patient.

The Home Health Agency failed to provide the Contact information for the agency's Administrator, including the administrator's name, business address, and business phone number in order to receive complaints for 1 out of 7 Sampled Patients (SP).

The Home Health Agency failed to provide the names, addresses, and telephone numbers of the Federally-funded and state-funded entities that serve the area where the patient resides: Agency on Aging, Center for Independent Living, Protection and Advocacy Agency, Aging and Disability Resource Center…

The Home Health Agency failed to have a Registered Nurse (RN) conduct an initial assessment visit to determine the immediate care and support needs of the patient(s) for 1 out of 7 Sampled Patients (SP).

The Home Health Agency failed to ensure that a medication review was conducted for 1 out of 7 Sampled Patients (SP) reviewed.

The Home Health Agency failed to include in the individualized Plan of Care the following: a description of the patient's risk for emergency department visits and hospital re-admission, and all necessary interventions to address the underlying risk factors for 2 out 7 Sampled Patients (SP).

The Home Health Agency failed to provide the name and contact information of the Home Health Agency's Clinical Manager to 1 out of 7 Sampled Patient (SP).

The Home Health Agency failed to develop and provide an individualized Plan of Care (POC) that contains the home health services to be provided; that identifies patient-specific measurable outcomes and goals; and which is established; periodically reviewed and signed by a physician for 1 out 3…

The Home Health Agency failed to ensure that a Registered Nurse or other appropriate skilled professional made an annual on-site visit to the location where a patient is receiving care in order to observe and assess each home health aide.

The Home Health Agency failed to document in the home health aide supervision the following element: Honoring patient rights in 4 out of 7 Sampled Patients (SP).

The Home Health Agency failed to ensure that a Licensed Practical Nurse (Staff A) followed accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases for 1 out of 7 Sampled Patients(SP).