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E0031: Emergency Officials Contact Information

CMS level: Standard Moderate. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency

283times cited
272agencies
32states
2018-01-04 – 2026-09-17survey dates

Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. CMS source file. What the labels mean

Where it was cited

Most recent citations

The 20 most recent of 283 citations. Newest inspection first.

A Better Tomorrow Health and Wellness LLC

No longer in CMS list
Inspection 2026-09-17

The agency failed to include names and contact information for any federal authorities or entities in the communication plan as part of their integrated response to an emergency or disaster for 1 of 1 agency.

Centerwell Home Health

Inspection 2026-06-15

The agency failed to provide a process and contact information for staff to cooperate and collaborate with local, tribal, regional, state, and federal emergency preparedness officials’ efforts to support an integrated response during a disaster or emergency situation.

Sapphire Home Health Care LLC

No longer in CMS list
Inspection 2026-06-10

The agency failed to ensure the Emergency Preparedness communication plan included contact information for regional, state, and federal emergency preparedness staff for 1 of 1 home health agency.

Majestic Home Health LLC

Inspection 2026-06-02

The home health agency failed to ensure the EP Plan included contact information for local EP staff for all counties the agency served for 1 of 1 EP Plan.

Oxford Healthcare HH

Inspection 2026-05-19

The agency failed to ensure the communication plan included contact information for Federal, State, tribal, regional, and local emergency preparedness staff for all current staff and patients.

A Path of Care Home Health Vi, LLC

Inspection 2026-05-13

The agency failed to ensure the Emergency contacts and resources phone list had updated contact information for all 193 patients and all employees.

Amberkare Home Health, Inc

Inspection 2026-04-23

The agency failed to ensure the emergency preparedness plan included a communication plan that showed the contact information for tribal and regional emergency preparedness staff.

Canary Home Healthcare of Indiana Inc

Inspection 2026-04-09

The agency failed to update name and contact information for local emergency preparedness staff in 1 of 1 agency.

Family Choice Home Care

Inspection 2026-04-08

The agency failed to ensure development, implementation, and maintenance of processes for an integrated emergency preparedness response with Federal, State, Tribal, Regional and Local emergency management officials for all patients and employees.

Luxe Home Health LLC

Inspection 2026-03-13

The agency failed to ensure development, implementation, and maintenance of processes for an integrated emergency preparedness response with Federal, State, Tribal, Regional and Local emergency management officials for all patients and employees.

Team Select Home Care of Indiana, LLC

No longer in CMS list
Inspection 2026-03-11

The agency’s communication plan failed to include contact information for emergency officials for all counties served for 1 of 1 agency.

All About Caring Home Health Care, LLC

Inspection 2026-03-06

The agency failed to ensure development, implementation, and maintenance of policies and procedures for an integrated emergency preparedness response with Federal, State, Tribal, Regional and Local emergency management officials for all patients and employees.

Homestead Health LLC

Inspection 2026-02-25

The agency failed to develop a communication plan for emergency preparedness to include Federal, State, tribal, regional and local emergency preparedness staff, and any other resources for assistance.

Baptist Health Home Care Ky, LLC DBA Baptist Home Health Care

Inspection 2026-01-16

The facility failed to ensure their emergency preparedness plan included contact information for their federal, State, tribal, regional, and local emergency preparedness staff.

Penn Home Health, Inc

Inspection 2025-12-23

The agency failed to ensure the emergency communication plan included contact information for emergency preparedness agencies and resources.

Team Select Home Care

Inspection 2025-11-25

The facility failed to ensure the E.P.P. emergency contact information list included all the required local, Regional, State, and/or Federal emergency management officials.

Hometown Home Healthcare Inc

No longer in CMS list
Inspection 2025-08-21

The home health agency failed to develop and maintain an EP communication plan which included contact information for Federal, State, regional, and local EP staff, which had the potential to affect all active patients and staff.

Bright Horizons Home Health Services, Inc

Inspection 2025-08-20

The agency failed to develop the emergency communication plan to include the name and contact information for the Federal, State, regional, and local emergency preparedness staff and other sources of assistance.

Sheme Home Healthcare Agency, Inc

Inspection 2025-07-23

The Home Health Agency (HHA) failed to include a communication plan that includes contact information for Federal, State, regional, and local Emergency Preparedness (EP) staff and other sources of assistance.

Servant's Heart Home Health Services, Inc

No longer in CMS list
Inspection 2025-07-16

The home health agency failed to develop and maintain an EP communication plan which included contact information for regional and local EP officials for all counties served, which had the potential to affect all active patients and staff.

Not medical advice. Home Health Findings is independent and is not affiliated with or endorsed by CMS or any government agency.