Altruist Home Care Solutions

The agency failed to encode and electronically transmit each completed OASIS assessment (a tool used by CMS to collect certain patient information) to the CMS system within 30 days of completing the assessment of the beneficiary for 26 OASIS assessments submitted during 12/01/2023 to 12/31/2024 for…

6) of 7 records reviewed was not accurate and consistent with the current status of the patients at the time the OASIS were completed.

The agency failed to ensure the plan of care was followed as ordered by the physician for 3 (Patient 2,4,6) of 7 patients records reviewed.

The agency failed to provide the written Notice of Medicare Noncoverage (NOMNC) in advance of terminating on-going care in 1 (Patient 6) of 3 discharge record reviewed, whose reason for discharge was goals met.

The agency failed to document both the existence of a complaint regarding services and the resolution of the complaint for 1 (Confidential patient #8) of 1 record reviewed.

The agency failed to ensure the content of the comprehensive assessments for 3 (Identifiers 3,4 and 6) of 7 Patient records reviewed accurately reflected the patient's status, patient's current health, psychosocial, functional, and cognitive status.

5) of 7 records reviewed failed to include all the required information for detailed individualized care.

The agency’s skilled nurses failed to communicate with the physicians or practitioners involved in the plan of care for 5 (Patient 2,4,5,6,7) of 7 patients records reviewed.

The agency failed to ensure all required items including the patient's current comprehensive assessment, including all the assessments from the most recent home health admission, clinical notes, plans of care, and physician or allowed practitioner orders were in the clinical record for 7…

The agency failed to individualize the Plan of Care in 1 (#1) of 1 patient that received intravenous medications, laboratory testing, and wound care.