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G0778: Documentation Of Inservice Training

CMS level: Element Minor. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency

31times cited
29agencies
12states
2018-02-07 – 2026-07-31survey dates

Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. CMS source file. What the labels mean

Where it was cited

Most recent citations

The 20 most recent of 31 citations. Newest inspection first.

Our Duty Home Health, Inc

Inspection 2026-07-31

The HHA failed to maintain documentation of the CHHA training and inservices for two of two CHHA (CHHA 1, CHHA 2).

Comfort Care Home Health

Inspection 2026-04-17

An organization that delivers skilled nursing and other therapeutic services to a patient’s personal residence) failed to maintain documentation of the CHHAs training records for three of seven sampled patients who were receiving CHHA service (Patient 1, Patient 3, and Patient 7).

Pacific Health Services, Inc

Inspection 2025-12-05

A public or private organization that delivers skilled nursing and other therapeutic services to a patient at home) failed to ensure written policies and procedures, describing its method(s) of assessment of competency and maintaining a written description of the in-service training provided during…

Ace Home Health Care & Hospice, Inc

Inspection 2025-06-19

The Home Health Agency did not maintain educational records for three of four Home Health Aides (HHA 1, 2, 3 and 4) reviewed.

United Integrity Home Health Inc

Inspection 2025-01-29

The agency's Administrator failed to be responsible for the day-to-day operations related to CHHA in-service training documentation.

Optimum Plus Home Care

Inspection 2024-11-21

The Agency failed to maintain documentation of the required 12 hours of annual Home Health Aide in-services for 4 (HHA #1-4) of 4 contracted Home Health aide files reviewed, resulting in lack of evidence of ongoing education and training and the potential for the provision of unsafe care for all…

Heal at Home LLC

No longer in CMS list
Inspection 2024-08-14

The agency failed to ensure in-service hours were completed and documented with 4 of 12 home health aide (HHA) employee records reviewed.

Staff Mates Homecare

Inspection 2024-06-28

The agency and Supervisor of Clinical Services failed to ensure at least 12 hours of aide staff In-service training for each 12 month period.

Concerned Care Home Health, Inc

Inspection 2024-06-27

The agency failed to maintain documentation of annual abuse and neglect training for 11 of 11 (S1DCS, S2LPN, S3RN, S4RN, S5OT, S6PT, S8HHA, S9HHA, S10HHA, S11HHA and S12HHA) employee personnel files reviewed, in accordance with federal regulation requirements.

Highlight Home Health

No longer in CMS list
Inspection 2024-06-15

Health care services that can be given in the home for an illness or injury) failed to ensure to have documentation of training for three of three Certified Home Health Aides (CHHA1, CHHA2, and CHHA3).

Ensure Home Health Care, Inc

Inspection 2024-02-25

The home health agency (HHA) failed to ensure a home health aide receive at least 12 hours of in-service training during each 12-month period and in-services provided to all the clinical staff.

Amercare Home Health Care Corporation

Inspection 2023-08-09

The Home Health Agency failed to ensure that one of one Home Health Aide (HHA) (HHA1) personnel file reviewed maintained documentation to demonstrate compliance with required annual in-service training.

Magnolia Home Health Care Services, Inc

Inspection 2022-09-02

The Home Health Agency (HHA) failed to document and implement their policy for In-service training.

Lady of Fatima Health Services, Inc.

Inspection 2022-06-27

The agency failed to ensure a Home Health Aide, (HHA), received 12 Hours of in-service during each 12 month period, or to demonstrate that a training program exists for required training.

Healthmasters Inc

No longer in CMS list
Inspection 2022-06-17

The home health agency failed to ensure it maintained documentation that demonstrated home health aides (HHAs) received at least 12 hours of in-service training during each 12-month period.

Reliable Home Health

Inspection 2022-04-11

The home health agency (HHA) failed to provide evidence to ensure a home health aide received at least 12 hours of in-service training and failed to provide evidence in-service was provided to all the clinical staff during a 12-month period.

Mlh Healthcare, Inc

Inspection 2022-01-30

The home health agency (HHA) failed to provide evidence to ensure a home health aide receive at least 12 hours of in-service training during each 12-month period . This failure had the potential to jeopardize the patient's safety and security due to the staff's lack of knowledge.

Pacific Health Services, Inc

Inspection 2022-01-24

The home health agency (HHA) failed to provide documented evidence of monthly in-service training for all staff.

Coosa Valley Home Health, an Amedisys

Inspection 2021-12-02

The agency failed to keep a record of staff competency skill.

Reflex Home Care, LLC

Inspection 2021-04-09

The Agency failed to maintain documentation of the required 12 hours of annual Home Health Aide in-services for 2 (HHa's #1 and 2) of 3 Home Health aide files reviewed, resulting in lack of evidence of ongoing education and training and the potential for the provision of unsafe care for all…

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