Reliable Home Health

The home health agency (HHA) failed to ensure the emergency preparedness policy was reviewed on an annual basis and provide emergency/disaster training to all staff.

The home health agency (HHA) had a missed visit for one of seven sample selected patient (Patient 2) as indicated in the plan of care (POC).

The home health agency (HHA) failed to have collected data quarterly to be able to identify problems and ensure quality of care is being provided.

The home health agency (HHA) failed to have performance improvement projects (PIP) conducted every year.

The home health agency (HHA) failed to implement COVID-19 (an acute respiratory illness) procedures and policy.

The physical therapist (PT) failed to provide initial PT services within 48 hours as ordered for one of seven sample selected patient (Patient 4).

The home health agency (HHA) failed to maintain an accurate, current medication profile for one of seven sample selected patient (Patients 4).

The home health agency (HHA) failed to have a plan of care (POC) for physical therapy (PT) and a POC that correctly identifies the wound care area for one of seven sample selected patient (Patient 4).

The home health agency (HHA) failed to conduct an interdisciplinary assessment for two of seven sample selected patient (Patient 1 and 4) This failure had the potential for the delay in the plan of care (POC).

The agency staff failed to submit physical therapy (PT) clinical notes for one of seven sample selected patient (Patient 2).

The home health agency (HHA) failed to provide evidence to ensure a home health aide received at least 12 hours of in-service training and failed to provide evidence in-service was provided to all the clinical staff during a 12-month period.

The home health agency (HHA) failed to follow their discharge policy by not completing a discharge summary for one of seven sample selected patient (Patient 6).