Wings Home Health Services LLC

The Agency's written emergency preparedness and response plan failed to include a continuity of operation business plan that addressed essential functions for patient services, critical personnel, and how to return to normal operations as quickly as possible for 2020,2021 and 2022.. This failure…

The agency's emergency preparedness and response plan failed to include current names and contact information for staff, other entities providing services under arrangement and patients' physicians.

The agency failed to ensure the patient's received the services that were written in their individualized plans of care for 3 of 7 Discharged Patients (#6, #8 and #10) patient's whose records were reviewed.

(This is a continuing deficiency previously cited at G-514 on 02/13/20.) Based on record review and interview, the agency failed to perform an initial assessment visit within 48 hours of referral for 2 of 7 discharged patients (#7 & #11) whose records were reviewed.

(This is a continuing deficiency previously cited at G-574 on 02/13/20.) Based on record review and interview, the agency failed to establish a written plan of care (POC) that included the required elements for 2 of 7 Discharged Patients (#6 and #11) whose records were reviewed in that: - The…

The agency failed to ensure verbal orders were documented in the patient's clinical record with signature, date and time order was written for 1 of 7 Discharged Patients (#10) whose records were reviewed.

The agency failed to ensure the patient’s medication list was updated to assure that all the drugs were indicated to identify ineffective drug therapy, drug side effects, actual or potential drug interactions, and duplicate drug therapy for 4 of 7 Discharged Patients (#7, #9, #,10 and #11) whose…

The agency failed to ensure the agency assured communication with the physician’s involved in the care of a patient for 2 of 7 Discharged Patients (#7 and #9) whose records were reviewed.

(This is a continuing deficiency previously cited at G-710 on 02/13/20.) Based on clinical record review and interview, the agency’s skilled nurses failed to provide services as ordered by the physician in the patient's POC for 3 of 7 Discharged Patients (#6, #8 and #10) patient's whose records…

The agency failed to ensure skilled professionals prepared clinical notes for 3 of 7 Discharged Patients (#6, #7and #9) patient's whose records were reviewed.