United America Home Health Services, Inc.

The agency failed to have a written emergency preparedness and response plan that was reviewed and updated at least every 2 years, based on and included a documented, facility-based and community-based risk assessment, utilizing an all-hazards approach for three of the three years reviewed, 2022…

The agency failed to develop and maintain an emergency preparedness plan that included a process for cooperation and collaboration with local, tribal, regional, State, and Federal emergency preparedness officials' efforts to maintain an integrated response during a disaster or emergency situation…

The agency failed to transmit completed OASIS assessments (a group of standard data HHAs integrate into their comprehensive assessment, to collect and report quality data to the CMS) within 30 days of completion date, in 3 of 4 months of transmissions reviewed.

The agency failed to allow a patient and/or the patient's representative to participate and consent to changes in the treatment plan for 1 of 3 (#1) patients whose record was reviewed for treatment changes, in that: Patient #1 and Patient #1's representative, #200, were informed on Friday…

The agency failed to ensure the patient's needs were coordinate to meet the patient's needs and failed to involve the patient and/or the patient's representative to ensure the patient's needs were met for 1 of 3 (#1) patients, whose records were reviewed, in that: 1) Patient #1's medication profile…