Tru Community Care

The agency failed to ensure the agency’s quality assessment and performance improvement (QAPI) program tracked quality indicators and aspects of performance to assess the agency’s services.

The agency failed to ensure the comprehensive assessment was completed within 5 calendar days after the start of care for 2 of 7 sample patients.

The agency failed to ensure services and treatments were administered only as ordered by a physician or allowed practitioner for 5 of 7 sample patients.

The agency failed to electronically transmit current and accurate Outcome and Assessment Information Set (OASIS) data at least monthly for any of the 59 Medicare patients served by the agency.

THIS IS A REPEAT DEFICIENCY CITED ON 12/23/16. Based on interview and record review, the agency failed to ensure each patient received home health services in accordance with a written plan of care established and periodically reviewed by a physician.

The agency failed to ensure the individualized Plan of Care for 1 of 2 patients with side (bed) rails whose record was reviewed (Patient #1), included equipment required and safety measures to protect against injury.

The agency failed to ensure the registered nurse (RN) provided care in conformance with physician's orders and as indicated in the plan of care for 1 of 5 active patients reviewed, who were receiving skilled nursing services (Patient #4).

The agency failed to ensure a completed discharge summary was provided within five business days to the physician responsible for the care of the patient in 1 of 2 patients reviewed requiring a discharge summary (Patient #6).