Starlex Home Health Services

The Home Health Agency failed to advised the patient orally and in writing: The extent to which payment for HHA services may be expected from Medicare, Medicaid, or any other federally-funded or federal aid program known to the HHA; The charges for services that may not be covered by Medicare…

The Home Health Agency failed to ensure when services are provided on the basis of a physician or allowed practitioner's verbal orders, a nurse or other qualified practitioner responsible for furnishing or supervising the ordered services, must document the orders in the patient's clinical record…

The HHA failed to promptly alert the relevant physician(s) or allowed practitioner(s) to any changes in the patient’s condition or needs that suggest that outcomes are not being achieved and/or that the plan of care should be altered for 2 (Patients 3 and 5 ) of 7 patients’ records reviewed.

The agency failed to ensure that patients received home health services as ordered in the individualized POC for 4 (Patients 3, 4, 5 and 7) of 7 patient records reviewed.

The agency failed to provide the patient and/or caregiver with written information outlining a visit schedule including frequency of visits by home health staff in 3 (Patients #1, 2 and 4) of 3 patients' home folders reviewed during home visits.