Star Multi Care Services Inc

The Home Health Agency (HHA) failed to provide skilled nursing services and at least one other therapeutic service (physical therapy, speech-language pathology, or occupational therapy; medical social services; or home health aide services directly to a patient as evidenced by the lack of skilled…

The Home Health Agency failed to report allegations of misappropriation of property to the State Abuse Hotline as required for 1 of 1 sampled patients (Patient #1).

The Home Health Agency failed to investigate or address allegations of theft by their staff for 1 of 1 sampled patients (Patient #1).

The Home Health Agency failed to follow their Policies and Procedures to document a complaint of theft for 1 of 1 sampled patients (Patient #1).

The Home Health Agency failed to ensure their Home Health Aide followed the written "Plan of Care," prepared by the Registered Nurse, for 1 of 7 sampled patients (Patient #3).

The Home Health Agency failed to have a physician's order for all medications for 1 of 7 sampled patients as evidenced by the Intravenous flushes to be administered, per the Home Health Agency's protocol, not included on the Plan of Care (Patient #4).

The HHA (Home Health Agency) failed to ensure the HHA's staff coordinated care for 1 of 7 sampled patients as evidenced by the HHA's Nurse's failure to document the assessment of the patient's pain level (Patient #1).

The HHA (Home Health Agency) failed to ensure that qualified staff provided care and services to the HHA's patients, as evidenced by 1 of 5 sampled staff's failure to have an "Eligible" Level II Background Screening result, prior to providing care and services to the HHA's patients (Employee #A)…