Sandin Home Health Services Inc

The agency failed to develop and maintain an EPP that was reviewed and updated annually.

The agency failed to develop and maintain EPP policies and procedures that was reviewed and updated annually.

The agency failed to ensure the agency polices and procedures informed State Emergency Preparedness officials about homebound patients in need of evacuation from their residence.

The agency failed to develop an EPP procedure to follow up with on duty staff and patient to determine services that are needed to inform State officials for any that they are unable to contact.

The agency failed to develop and maintain a policy and procedure for medical documention that maintained availability of records in an emergency.

The agency failed to develop and maintain a policy and procedure for the use of volunteers in an emergency or emergency staffing strategies.

The agency communication plan failed to contain patient physicians.

The agency Emergency Officials contact information failed to contain information for Federal and State EP staff.

The agency failed to develop and maintain an EPP training and testing program that was reviewed and updated annually.

The agency failed to inform patients of the State toll free home health department telephone hotline, its contact information, its hours of operation and its purpose.