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Rmg Home Care Inc

(774) 922-269911-15 Sandersdale Road, Southbridge, MA 01550
CMS Certification Number 227518 · Proprietary · Medicare-certified since 03/23/2010
24deficiencies since 2018
1serious
3inspections
n/aCMS quality stars
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-20; CMS agency list file dated 2026-05-27. What the labels mean

Inspection 2026-04-16

· Recertification · 9 deficiencies · CMS source report (PDF)
Moderate Development Of Ep Policies And Procedures

The agency failed to complete a hazards risk assessment as part of the agency's Emergency Preparedness (EP) Plan.

Source: CMS Form 2567, inspection 2026-04-16, tag E0013 · view on CMS
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Moderate Encoding And Transmitting Oasis

The agency failed to electronically transmit completed Outcome and Assessment Information Set (OASIS-a group of standard data elements developed to enable systemic comparative measurements of home health care patient outcomes) assessments to the Centers for Medicare and Medicaid Services (CMS)…

Source: CMS Form 2567, inspection 2026-04-16, tag G0372 · view on CMS
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Moderate Infection Prevention

The agency failed to follow standards of practice for infection control during wound care for one patient (#5), out of three total home visit observations.

Source: CMS Form 2567, inspection 2026-04-16, tag G0682 · view on CMS
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Moderate Authentication

The facility failed to ensure staff entries were legible, clear, complete, appropriately authenticated, dated, and timed, relative to a.) staff visit notes for 4 patients (#1, #2, #3, and #7), and b.) physician ordered Home Health Certification and Plan of Care (POC) for 2 patients (#1 and #2), out…

Source: CMS Form 2567, inspection 2026-04-16, tag G1024 · view on CMS
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Minor Participate In Care

The agency failed to ensure a patient participate in, was informed about, and consented or refused care in advance of and during treatment, where appropriate, for 2 patients (#2 and #7), out of a total sample of 7 patients.

Source: CMS Form 2567, inspection 2026-04-16, tag G0434 · view on CMS
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Minor Provide Services In The Plan Of Care

The agency failed to ensure that services were provided as ordered by the physician or allowed practitioner, as indicated in the plan of care (POC), for 4 patients (#1, #2, #5 and #7), out of a total sample of 7 patients.

Source: CMS Form 2567, inspection 2026-04-16, tag G0710 · view on CMS
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Minor Communication With Physicians

The agency failed to ensure staff communicated with all physicians involved in the plan of care (POC) and other health care practitioners (as appropriate) related to the current POC, for 4 patients (#1, #2, #5 and #7), out of total sample of 7 patients.

Source: CMS Form 2567, inspection 2026-04-16, tag G0718 · view on CMS
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Minor Onsite Supervisory Visit Every 14 Days

The agency failed to complete a supervisory assessment of the Home Health Aide (HHA) services being provided no less frequently than 14 days for one patient (#7), out of one receiving HHA services out of a total sample of 7 patients.

Source: CMS Form 2567, inspection 2026-04-16, tag G0808 · view on CMS
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Minor Discharge And Transfer Summaries

The agency failed to ensure a completed discharge summary was sent to the primary care practitioner or other health care professional responsible for providing care and services to the patient after discharge from the agency within 5 business days of the patient's discharge for 1 patient (#4), out…

Source: CMS Form 2567, inspection 2026-04-16, tag G1022 · view on CMS
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Inspection 2023-05-12

· Recertification · 1 deficiencies · CMS source report (PDF)
Minor Preparing Clinical Notes

The Agency failed to ensure its staff signed clinical notes after providing a home visit for four Patients (#4, #7, #1 and #3), out of a total sample of seven Patients.

Source: CMS Form 2567, inspection 2023-05-12, tag G0716 · view on CMS
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Inspection 2020-02-21

· Recertification · 14 deficiencies · CMS source report (PDF)
Serious Establishment Of The Emergency Program (Ep)

The facility failed to substantiate that an emergency preparedness program that meets all of the standards specified within the condition/requirement has been developed.

Source: CMS Form 2567, inspection 2020-02-21, tag E0001 · view on CMS
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Moderate Develop Ep Plan, Review And Update Annually

The agency failed to ensure that an emergency plan was developed which met all applicable Federal, State and local emergency preparedness requirements.

Source: CMS Form 2567, inspection 2020-02-21, tag E0004 · view on CMS
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Moderate Local, State, Tribal Collaboration Process

The agency failed to develop an emergency plan that included a process for cooperation and collaboration with local, regional, tribal, State and Federal emergency preparedness officials.

Source: CMS Form 2567, inspection 2020-02-21, tag E0009 · view on CMS
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Moderate Development Of Ep Policies And Procedures

The agency failed to ensure that the program included policies and procedures that are in alignment with the hazards identified within the facility's risk assessment.

Source: CMS Form 2567, inspection 2020-02-21, tag E0013 · view on CMS
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Moderate Hha Comprehensive Assessment In Disaster

Review of the patient's clinical record including the admission paperwork indicated he/she did not have an individualized emergency plan completed.

Source: CMS Form 2567, inspection 2020-02-21, tag E0017 · view on CMS
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Moderate Homebound Hha/Hospice Inform Ep Officials

The agency failed to develop procedures to inform State and local emergency preparedness officials about patients in need of evacuation from their residence due to an emergency situation.

Source: CMS Form 2567, inspection 2020-02-21, tag E0019 · view on CMS
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Moderate Hha- Procedures For Follow Up Staff/Pts.

The agency failed to ensure that procedures to follow up with on duty staff and patients to determine services that are needed in the event that there is an interruption in services during or due to an emergency and to inform State and local officials of any on duty staff or patients that they are…

Source: CMS Form 2567, inspection 2020-02-21, tag E0021 · view on CMS
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Moderate Names And Contact Information

The agency failed to develop, establish and maintain a comprehensive EP that included names and contact information.

Source: CMS Form 2567, inspection 2020-02-21, tag E0030 · view on CMS
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Moderate Ep Training And Testing

The agency failed to conduct training and testing on the EP program.

Source: CMS Form 2567, inspection 2020-02-21, tag E0036 · view on CMS
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Moderate Ep Training Program

The agency failed to provide initial Emergency Preparedness (EP) training to all newly hired staff.

Source: CMS Form 2567, inspection 2020-02-21, tag E0037 · view on CMS
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Moderate Ep Testing Requirements

The agency failed to ensure that two required exercises were conducted: Findings include: Review of the agency's EP indicated the following; - Two EP exercises will be conducted annually, - The agency will participate in a full scale exercise that is community based.

Source: CMS Form 2567, inspection 2020-02-21, tag E0039 · view on CMS
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Moderate Plan Of Care

The agency failed to ensure the plan of care was followed for 3 patients (#2, #4 and #5) in a total sample of 8 patients.

Source: CMS Form 2567, inspection 2020-02-21, tag G0572 · view on CMS
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Minor Reviewed, Revised By Physician Every 60 Days

The Home Health Agency failed to ensure physician orders were signed within the required time frame for 4 patient records (#3, #4, #6 and #7) in a total sample of 8 records.

Source: CMS Form 2567, inspection 2020-02-21, tag G0588 · view on CMS
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Minor Classroom And Supervised Practical Training

The agency failed to ensure Home Health Aide (HHA) education included the required 16 hours of supervised practical training.

Source: CMS Form 2567, inspection 2020-02-21, tag G0760 · view on CMS
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