Relief Home Health Services, Inc

For one of three sampled patients (Patient #1) the Home Health Agency failed to ensure they immediately reported an allegation of abuse to the Department of Public Health (DPH) as required, when on 12/11/25 the Director of Clinical Services and Human Resource Manager were notified of an allegation…

This Standard is not met as evidenced by: Based on the Emergency Preparedness Plan review and interview, the facility failed to develop an emergency plan including a process for cooperation and collaboration with local, regional, tribal, State and Federal emergency preparedness officials' efforts…

This Standard is not met as evidenced by: Based on a review of Emergency Preparedness Program documentation, the facility failed to ensure that the program includes policies and procedures that are in alignment with the hazards identified within the facility's risk assessment and the facility's…

This Standard is not met as evidenced by: Based on a review of emergency policy and procedure documentation, the facility failed to ensure that it has a procedure to inform State and local emergency preparedness officials about patients in need of evacuation from their residences at any time due to…

This Standard is not met as evidenced by: Based on plan review and interview with the facility Administrator, the facility failed to develop, establish and maintain a comprehensive Emergency Preparedness Program including a plan for communication of emergency officials.

The Agency failed to analyze the cause of adverse patient events and implement preventive actions.

The Home Health Agency (HHA) failed to follow accepted standards of practice to prevent the transmission of infections and communicable disease, including the use of standard precautions for 1 of 4 patients (#1) observed on HHA home visits (HV) of 10 sampled patients.

The Home Health Agency (HHA) failed to maintain an agency wide infection control program that included the systematic analysis and evaluation of health data to identify causitive factors of infection, and the tracking of patterns and trends of infections, to improve care practices and control…

The Agency failed to ensure that services were provided for 3 patients (home visit #2, closed record #2 & record review #2) of 10 patients reviewed, according to the physician orders.

The Agency failed to ensure that of 8 employee files reviewed (3 home health aides, 3 licensed nurses, one occupational therapist and one certified occupational therapy assistant), one home health aide (D) lacked qualified training to work as a home health aide.

The Agency failed to ensure that of 8 employee files reviewed (3 home health aides, 3 licensed nurses, one occupational therapist and one certified occupational therapy assistant), one home health aide (G) had completed a program due to a 24 month lapse in furnishing services for compensation.