Reliable Medical Services, Inc

The Agency failed to review and update its Emergency Operations Plan biennially.

The Agency failed to review and update the risk assessment biennially.

The Agency failed to review and update the Emergency Operations policies and procedures biennially.

The Agency failed to review and update the Emergency Operations communication plan biennially.

The Agency failed to conduct staff training biennially, relative to the Emergency Operations Plan.

The Agency failed to conduct the required testing of its Emergency Operations Plan.

In 1 of 2 reports submitted for the last 12 months, the Agency failed to submit all timely reports, resulting in a warning.

In 5 of 7 (Pts. #3, 4, 6, 2, and 7) clinical records reviewed, the Agency failed to ensure documentation entered into the clinical record was complete and correct.

In 7 of 7 (Pts. #1, 2 3, 4, 5, 6, and 7) clinical records reviewed, the Agency failed to ensure the Pt./representative was informed in writing of the frequency of visits provided by each discipline.

In 3 of 7 (Pts. #3, 4, and 5) clinical records reviewed, the Agency failed to fully assess patients' Influenza and/or Pneumococcal vaccine status at the SOC, as required by the Agency.

For 3 of 7 (Pts. #1, 5 and 7) clinical records reviewed, the Agency failed to ensure that the PsOC were updated.