Pinnacle Home Health of Zachary

The agency failed to ensure each patients’ comprehensive assessment included a review of all medications the patients were currently using.

The agency failed to provide the patient with the Clinical Manager’s name and contact information for 3 (#1, #4, and #5) of 5 (#1, #2, #3, #4, and #5) patients reviewed with home visits.

The agency failed to provide services that were ordered by the Physician as indicated in the Plan of Care for 3 (#9, #10, and #11) of 13 (#1 - #13) patients reviewed.

The agency failed to ensure a physician was notified regarding a patient's change in condition.

The agency failed to ensure the plan of care was signed and dated by the patient's physician in a timely manner for 3 ( #1, #6, #11) of 11 (#1-#11) sampled patients.