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New Heights Healthcare Agency
(214) 631-22321341 W. Mockingbird Lane Suite 500 W, Dallas, TX 75247
CMS Certification Number 457872 · Proprietary · Medicare-certified since 08/10/2005
2deficiencies since 2018
0serious
2inspections
n/aCMS quality stars
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. What the labels mean
Inspection 2021-06-10
· Complaint · 2 deficiencies · CMS source report (PDF)Moderate Infection Control
This is a continuing deficiency cited at G684 during survey dated 11/19/2019. Based on record review and interview, in one of one Infection Control Program, the HHA failed to enforce a written policy addressing infection control including the prevention of and the spread of infectious and…
Source: CMS Form 2567, inspection 2021-06-10, tag G0684 · view on CMS
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Moderate Authentication
The agency failed to ensure that all entries to the clinical record were authenticated in four (Patients # 1, 2, 4 and 5) of five records reviewed . The failure could place the patients at risk of harm if care and treatment were not reviewed, approved and authenticated by the primary author.
Source: CMS Form 2567, inspection 2021-06-10, tag G1024 · view on CMS
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