New Era Home Health Agency

The Home Health Agency (HHA) failed to meet the Condition of Participation for Comprehensive Assessment of Patients as follows: 1.Perform a comprehensive assessment for Patient 4 and Patient 5, within five days of admission in order to develop and implement an individualized plan of care (POC, an…

The Home Health Agency (HHA) failed to ensure the Condition of Participation regarding Care Planning, Coordination, Quality of Care was met as follows: 1. The HHA failed to ensure the plan of care (POC, an individualized plan of care that summarizes the patients’ health condition, specific care…

The Home Health Agency (HHA) failed to meet the Condition of Participation for Skilled Professional Services as follows: 1. The HHA failed to ensure three of seven sampled patients received treatments and/or services in accordance with their written plan of care by not: Monitoring Patient 1's and…

The Home Health Agency (HHA) failed to ensure the Condition of Participation (conditions that health care organizations must meet in order to begin and continue participating in the Medicare [a federal system of health insurance for people over 65 years of age and for certain younger people with…

This CONDITION is NOT MET as evidenced by: Based on interview and record review, the Home Health Agency (HHA) failed to ensure the Condition of Participation regarding Organization and Administration or Services was met as follows: 1. The HHA failed to ensure there was a governing body to provide…

Failed to ensure the Condition of Participation (conditions that health care organizations must meet in order to begin and continue participating in the Medicare [is federal health insurance for people 65 or older, and some people under 65 with certain disabilities or conditions] and Medicaid [a…

This CONDITION is NOT MET as evidenced by: Based on interview and record review, the Home Health Agency (HHA) failed to ensure the Condition of Participation (conditions that health care organizations must meet in order to begin and continue participating in the Medicare [a federal system of health…

The Home Health Agency (HHA) failed to ensure the plan of care (POC, an individualized plan of care that summarizes the patients’ health condition, specific care needs, current treatments, and the disciplines providing the services) was followed for one of seven sampled patients (Patient 2) by…

The Home Health Agency (HHA) failed to provide a copy of written information of the Plan of Care (POC) and current list of medications for three of seven patients (Patient 3, Patient 4, and Patient 5).

The Home Health Agency failed to create a care plan with instructions for two of seven sampled patients (Patient 1 and Patient 2) for the Certified Home Health Aide (CHHA) to follow when providing services to Patient 1 and Patient 2. This deficient practice had the potential not to meet Patient 1…

The Home Health Agency (HHA) failed to ensure there was a governing body to assume full legal responsibility and overall management and operation to ensure services were provided to five of seven sampled patients (Patient 1, Patient 2, Patient 3, Patient 4, and Patient 5).

An organization that delivers skilled nursing and other therapeutics service to a patient at home) failed to ensure the clinical records indicated the author of the clinical notes (in general) for two of seven sampled patients (Patient 4 and Patient 6).

The Home Health Agency (HHA an organization that delivers skilled nursing and other therapeutics service to a patient at home) failed to ensure patient care records that included care and services were safeguarded against unauthorized used from unauthorized staff not involved in patient's care, for…

The Home Health Agency (HHA) failed to ensure to provide a qualified Administrator for the day-to-day operations of the HHA to ensure the safety of seven of seven sampled patients (Patient 1, Patient 2, Patient 3, Patient 4, Patient 5, Patient 6, and Patient 7).

The Home Health Agency (HHA) failed to ensure to provide a qualified Certified Home Health Aide to provide personal patient care for three of seven sampled patients (Patient 1, Patient 2, and Patient 5).

The Home Health Agency (HHA) failed to ensure the Occupational Therapist (OT, a healthcare provider who helps you improve your ability to perform daily tasks) met the qualifications to be able to provide safe and effective care for three of seven sampled patients (Patient 2, Patient 4, and Patient…

The HHA failed to ensure the Physical Therapist (PT a person qualified to treat disease, injury, or deformity by physical methods such as massage, heat treatment, and exercise) met the qualifications to be able to provide safe and effective care to seven of seven sampled patients (Patient 1…

The HHA failed to ensure to hire a Medical Social Worker to ensure patients received information and assistance when needed for one of seven sampled patients (Patient 3).

The Home Health Agency (HHA) failed to ensure three of seven sampled patients (Patient 3, Patient 4, and Patient 5) received information regarding the State toll free home health complaint telephone hotline, its contact information, its hours of operation, and its purpose.

The Home Health Agency (HHA) failed to ensure one of seven sampled patients (Patient 5) received information on the Federal and State funded entities available in their areas of residence.

The Home Health Agency (HHA) failed to ensure a Registered Nurse completed the initial assessment within 48 hours of the start of care for two of seven sampled patients (Patient 5 and Patient 6).

The Home Health Agency (HHA) failed to perform a comprehensive assessment (a tool used by nurses to evaluate a patient’s complete health status) for two of seven sampled patients (Patient 4 and Patient 5) by failing to: 1. Perform a comprehensive assessment for Patient 4 and Patient 5, within five…

The Home Health Agency (HHA) failed to review and document all the medications and treatments the patients were currently using for two of seven sampled patients (Patient 4 and Patient 5).

The Home Health Agency (HHA) failed to ensure a Registered Nurse updated the comprehensive assessment for the recertification period for one of seven sampled patients (Patient 1).

The Home Health Agency (HHA) failed to include a complete medication list in the Plan of Care (POC) for two of seven sampled patients (Patient 4 and Patient 7).

The Home Health Agency (HHA) failed to ensure physician's verbal orders were received/transcribed by a licensed or registered nurse for one of seven sampled patients (Patient 2 and Patient 4).

The Home Health Agency (HHA) failed to provide gastrostomy tube (GT, a soft tube inserted through the abdominal wall into the stomach to facilitate feeding) feeding machine education and training to the caregiver (CG1) for one of seven sampled patients (Patient 5).

The Home Health Agency (HHA) failed to ensure four of seven sampled patients (Patient 1, Patient 2, Patient 3, and Patient 7) received treatments and/or services in accordance with the written plan of care. - Patient 1's, Patient 2's, and Patient 7's blood sugar levels were not monitored as ordered…

The Home Health Agency (HHA) failed to provide Gastrostomy tube (GT, a soft tube inserted through the abdominal wall into the stomach to facilitate feeding) feeding machine education to the patient's caregiver (CG1) for one of seven sampled patient (Patient 5).

The Home Health Agency (HHA) failed to perform License Vocational Nurses (LVN) supervisory visits for services for one of seven sampled patients (Patient 3), provided LVN services.

The Home Health Agency (HHA) failed to ensure the acting Certified Home Health Aide (CHHA) was qualified to provide direct patient care services for three of seven sampled patient (Patient 1, Patient 2, and Patient 5).

The Home Health Agency (HHA) failed to conduct supervisory visits for Certified Home Health Aide (CHHA) services for three of seven sampled patients (Patient 1, Patient 2, and Patient 5).

The Home Health Agency (HHA) failed to ensure a Clinical Manager was available during all operating hours of the HHA to oversee the nursing care provided to five of seven sampled patients (Patient 1, Patient 2, Patient 3, Patient 4, and Patient 5).

The Home Health Agency (HHA) failed to ensure the acting Certified Home Health Aide (CHHA) met the qualifications for that title while performing personal patient care to three of seven sampled patients (Patient 1, Patient 2, and Patient 5).

The Clinical Manager failed to ensure five of seven sampled patients (Patient 1, Patient 2, Patient 3, Patient 5 and Patient 7) plans of care were developed and implemented.

The Home Health Agency (HHA) failed to ensure there was an agreement and/or contract with the acting Physical Therapy (PT) and Occupational Therapy (OT) company being used for patient care.

An organization that delivers skilled nursing and other therapeutics service to a patient at home) failed to ensure clinical records reflected the health status and the care and services provided, that the initial nursing assessments and plan of care (POC) were completed, filed in patients’…