Medcare Home Health Services, Inc

The home health agency (HHA) staff failed to review all the medications and update the medication profile with currently used medications; and ensure the medications taken by the patient were expired for one of 7 sample patients (Patient 2).

The HHA failed to ensure the Plan of Care (POC) included all treatment and medications identifying the patient's pacemaker information to provide instructions to the patient/primary caregiver (PCG) the safety measures and to address interventions underlying the risk factors for one of 7 sample…

The Home Health Agency (HHA) failed to coordinate the Oxygen therapy care with the durable medical equipment company (DME) regarding the management of Oxygen tubing/canula for 1 of 7 sample patients (Patient 1).

The Home Health Agency (HHA) staff failed to practice proper infection control for one of ten sampled patients (Patient 5).

The home health agency (HHA) failed to accurately determine eligibility for the Medicare home health benefit, including homebound status for one of 10 sample patients (Patient 5).

The home health agency facility staff failed to assess the individualized plan of care that included prognosis and rehabilitation for one of seven patients receiving physical therapy treatment (Patient 3).

The Home Health Agency (HHA) failed to provide services as ordered in the plan of care for one of 10 sample patients (Patient 5).

The home health agency's physical therapist failed to provide patient education for one of 10 sampled patients (Patient 5), receiving physical therapy services.