G0962: Coordinate Patient Care
CMS level: Element Minor. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. CMS source file. What the labels mean
Where it was cited
- Indiana38
- Michigan21
- Florida15
- Texas15
- California10
- Arkansas5
- Oklahoma5
- Pennsylvania5
- Connecticut4
- Missouri4
- Alabama3
- Illinois3
- Nevada3
- Minnesota2
- New York2
- Colorado1
- Georgia1
- Iowa1
- New Hampshire1
- Ohio1
- Rhode Island1
- Virginia1
Most recent citations
The 20 most recent of 142 citations. Newest inspection first.
American Nursing Home Health Care, Inc
The agency failed to ensure the Clinical Manager coordinated services for 2 (P-1, P-3) of 7 records reviewed, resulting in services potentially not being provided or late which could have poor patient outcomes.
Majestic Home Health LLC
The home health agency failed to ensure the Clinical Manager coordinated patient care for 1 of 1 home health agency surveyed.
Neogen Care Corp
Rather than in a traditional healthcare facility setting) failed to ensure the Clinical Managers coordinated care for one of 20 sampled patients (Patient 3) to schedule a Skilled Nurse (SN) evaluation and follow up with the physician to address multiple episodes of high blood pressure (BP, pressure…
Tlc Home Care of the Twin Cities
The agency failed to provide oversight in coordinating patient care.
Canary Home Healthcare of Indiana Inc
The agency failed to coordinate patient care with other agencies servicing patients in 1 of 2 clinical record reviews of active patients on service less than 60 days.
Angels of Care of PA
Staff interviews the agency failed to Coordinate services for one (1) of one(1) resumption of care after a hospitalization patient (CR#1) Review of policy Provision of care Staffing assignments Policy on 3/30/26 at 11:30 AM states, “ The Supervising physician or registered nurse is responsible for…
Lasik Home Health Care Inc
The agency failed to ensure care coordination with other entities/disciplines providing care for 2 of 3 clinical records reviewed.
American Nursing Care LLC
The CM failed to ensure personnel effectively provided patient care coordination for 1 of 1 home health care agency.
Capital Home Health Care Inc
The administrator/director of nursing (DON) failed to coordinate patient care between the agency and physicians office by failing to receive updated orders, verbal or written, and failed to ensure plans of care were reviewed and revised by physicians for 5 of 5 active patient records reviewed…
Able Care
The agency failed to ensure the Clinical Director (CD-1) coordinated patient care for 1 (P-4) of 7 total sample records reviewed, resulting in the potential decline in physical functioning, unidentified health concerns and unmet care needs.
Elder's Journey Home Care of Wabash Valley, Inc
No longer in CMS listThe agency failed to coordinate patient care for 1 of 2 closed records reviewed (Patient #4).
Compassionate Home Health of Okc
The agency failed to ensure care was coordinated with an Assisted Living Center for one (Pt #1) of one patients residing at an Assisted Living Center.
Optimum Plus Home Care
The agency failed to coordinate patient care services to meet the needs of the patient for 1 (Patient/P-1) of 1 record reviewed with an adverse event, resulting in a poor clinical outcome for this patient and the potential for all 63 patients currently receiving services from this agency.
Jefferson Homecare
The Agency failed to communicate with the laboratory, physician or patient to ensure coordination of patient care in 1 (#7) of 17 (#1 - #17) records reviewed.
Accelerated Homecare Services, Inc
The agency failed to ensure the clinical manager provided oversight in coordinating patient care for 19 of 43 active patients, resulting in the potential for missed visits and poor patient outcomes.
Royale Home Health Care, Inc
The agency failed to ensure the Clinical Manager coordinated services for 1 (P-4) of 7 records reviewed, resulting in services not being provided to this patient.
Sedum Home Health, Inc
The clinical manager failed to provide oversight of patient care services that included, coordinating care with the LPN (licensed practical nurse), in one of five full records reviewed (Record/Patient #2).
The New Jewish Home, Home Care (Chha)
The agency failed to ensure the coordination of patient care with the Clinical Manager regarding missed visits to identify patient’s needs and safety.
Doctors Choice Home Care
This failure to adopt and enforce the agency's written policy regarding coordination of client services with other health services providers, this failure places agency patients at risk of not receiving care as ordered and at risk of poor outcomes.
Americare Certified Special Services, Inc Chha
The governing authority failed to ensure of the coordination of patient care with the clinical manager.