Kaiser Permanente Home Health Agency

The agency failed to develop policies and procedures to identify patients in need of evacuation from their residences at any time due to an emergency situation based on the patient's medical and psychiatric condition and home environment.

The agency failed to develop policies and procedures to inform State and local officials of any on-duty staff or patients that they are unable to contact during or due to an emergency.

The agency failed to electronically transmit each completed OASIS assessment to the CMS system within 30 days of completing the assessment of the beneficiary for 330 of 10,157 assessments processed.

The agency failed to perform a complete review of medications that included checking medication orders for accuracy for 3 of 17 patient records reviewed (Patients #4, #5 and #10).

The agency failed to ensure an onsite supervisory visit was conducted at least every 14 days for 1 of 6 patients (Patient #5) who received home health aide services for greater than 14 days.