Apple Home Healthcare, Ltd.

The Agency failed to have a current communication plan that meets the requirements for the Agency's contact information.

The Agency failed to ensure that the Agency conducted/participated in full-scale community-based exercise or facility-based exercise to ensure the effectiveness of the Agency's Emergency Preparedness Plan.

For the last 12 months, the Agency failed to submit all timely reports.

For 3 of 7 (Pt. #4, 5, and 7) clinical records reviewed, the Agency failed to ensure care and/or services were provided as ordered by the Physician in the POC.

The Agency failed to disclose a consistent legal name for the Agency.

The Agency failed to provide the Pt./Pt.'s representative information regarding the Administrator.

In 4 of 7 (Pts. #3, 4, 5, and 7) clinical records reviewed, the PsOC failed to include Pt. specific interventions and treatments. 3.Pt. #5 was admitted to the Home Health Services on 12/20/24 with the diagnosis of: “Infect/Inflm Reaction due to Internal Left Hip Prosth, Init.”.

The Agency failed to provide information regarding the Clinical Manager.

2 of 2 (Pts. # 6 and 7) discharge records, the Agency failed to complete and send a discharge summary to the primary care practitioner or other health care professional, within five (5) business days of discharge.

The Agency failed to ensure staff screen Pts. for COVID-19, prior to providing Pt. care and/or services.

The Agency failed to provide services ordered in the POC.

The Agency failed to ensure documentation pertaining to wounds was complete.

The Agency failed to ensure Discharge Summaries were completed and sent to the Physician in a timely manner.