Human Touch Home Health Care Agency Inc Grand Junction

The agency failed to ensure each patient received home health services in accordance with the written plan of care established and periodically reviewed by a physician for 1 of 6 patients reviewed who received skilled nursing (SN) services (Patient #2).

The agency failed to ensure a registered nurse (RN) completed an initial assessment within 48 hours of referral, within 48 hours of the patient's return home, or by the physician ordered start of care (SOC) in 1 of 5 active patient records reviewed (Patient #2).

The agency failed to ensure the registered nurse (RN) responsible for furnishing or supervising services based on physician's verbal orders documented the orders in the patient's clinical record, and signed, dated, and timed the orders in 7 of 7 clinical records reviewed (Patients #1, #2, #3, #4…

The registered nurse (RN) failed to provide onsite supervision of the home health aide (HHA) every two weeks in 1 of 1 active patients record reviewed (Patient #1).