Home Town Health Care

The agency failed to ensure they transmitted completed OASIS assessment data to the CMS system for all Medicare/Medicaid patients within 30 days of completing the assessments and failed to encode and transmit the data using software that conformed to requirements.

The agency failed to ensure they transmitted a completed OASIS to the CMS system for all Medicare/Medicaid patients within 30 days of completing the assessments.

The agency failed to ensure they transmitted OASIS data to CMS using appropriate software requirements and timelines.

The Home Health Agency (HHA) failed to inform the patients verbally or in writing regarding any payment for services expected from insurance providers, charges for services that might not be covered by insurance providers, or the charges the patient might have to pay for 2 (Patients 1 and 2) of 2…

The Home Health Agency (HHA) failed to conduct an initial assessment visit within 48 hours after receiving a referral to provide services for 1 (Patient 2) of 2 patients reviewed.

The Home Health Agency (HHA) failed to provide the patient and caregiver a copy of written instructions outlining how and when to contact the HHA's clinical manager for 2 (Patients 1 and 2) of 2 Patients reviewed.