Health Force, Inc.

The Home Health Agency failed to provide services as per the physician's plan of care for 1 of 1 sampled patient reviewed during a home visit (Patient #1).

The Home Health Agency failed to review or obtain approval of a State Comprehensive Emergency Management Plan for the counties it serves.

The Home Health Agency failed to plan to work cooperatively with Emergency Preparedness officials as part of its Emergency Planning efforts.

The Home Health Agency failed to ensure their emergency procedures included notification to state and local officials of on-duty staff or patients they are unable to contact.

The Home Health Agency failed to address the use of volunteers in an emergency.

The Home Health Agency failed to have a "Communication Plan" that includes contact information for the Federal, State and Local Emergency Preparedness staff.

The Home Health Agency failed to have a training and testing program for their Emergency Preparedness Plan.

The Home Health Agency failed to provide evidence of a staff training program for Emergency Preparedness.

The Home Health Agency failed to provide evidence of annual Emergency Preparedness exercises.

The Home Health Agency failed to ensure physician's orders were followed for wound care and medication assessment and teaching for 1 of 7 sampled patients (Patient #6).

The Home Health Agency failed to provide the Administrator's name to patients.

The Home Health Agency failed to provide the Clinical Manager's name to patients.