Full-Care Home Health, LLC

The agency failed to ensure that each patient received the home health services that are written in the individualized plan of care for two of three patients reviewed for care and services at the frequency/duration ordered, care planned or scheduled (Patient #10 and #40).

The agency failed to ensure the plan of care included all services that were being provided.

The agency failed to ensure the skilled nurse provided wound care as ordered.

The agency failed to establish and maintain a comprehensive emergency preparedness (EP) program that meets all requirements.

The agency failed to develop and maintain a comprehensive emergency preparedness program.

The agency failed to complete an all hazards risk assessment.

The agency failed to develop and maintain a comprehensive emergency preparedness program which would collaborate with the local, tribal, regional, state, and federal emergency preparedness officials.

The agency failed to maintain an emergency communication plan which must be reviewed and updated at least annually.

The agency failed to establish contact information for federal, state, tribal, regional and local emergency preparedness staff.

The agency failed to develop and maintain an emergency preparedness training and testing program.

The agency failed to ensure the initial assessment was completed within 48 hours of receiving a referral.

The agency failed to ensure patients were not restricted on the avenue to file a complaint.

The agency failed to ensure nursing staff completed a comprehensive medication review at least every 60 days.

The agency failed to ensure services were provided as ordered on the physician plan of care.

The agency failed to ensure blood sugar checks were completed as ordered in the plan of care.