Frontier Medical Home Care, Inc.

The home health agency (HHA) failed to reconcile medications and update the medication profile for one patient observed, for one of three patients (Patient (P) 1) during three home visits completed on 05/06/25 to 05/07/25. This deficient practice had the potential to affect the current 96 patients…

The home health agency (HHA) failed to ensure services were provided that were ordered by the physician as indicated in the patient’s plan of care (POC) for one (Patient (P) 4) of seven sampled patient records reviewed.

The home health agency (HHA) failed to ensure communication related to the patient’s plan of care (POC) with the physician was documented in the patient’s electronic medical record (EMR) for one (Patient (P) 4) of seven patient records reviewed.

E0009 Based on policy review and interview, the home health agency (HHA) failed to develop a process for ensuring cooperation and collaboration with tribal, regional, State, and Federal emergency preparedness officials' efforts to ensure an integrated response during a disaster or emergency…

E0031 Based on policy review and interview, the home health agency (HHA) failed to ensure the communication plan included contact information for the tribal, regional, State, and Federal emergency preparedness officials.

E0033 Based on policy review and interview, the home health agency (HHA) failed to ensure the communication plan included a method for sharing information and medical documentation for patients under the agency's care with other health providers to maintain the continuity of care and a means of…

E0034 Based on policy review and interview, the home health agency (HHA) failed to ensure the communication plan included the means of providing information about the HHA's occupancy, needs, and its ability to assist the authority having jurisdiction.

G687 Based on policy review and interview, the home health agency (HHA) failed to ensure its COVID-19 vaccination policy included the process required by the Center for Medicare & Medicaid Services (CMS) federal regulation as identified in Center for Clinical Standards and Quality/Quality, Safety &…

G616 Based on record review, policy review, observations, and interviews, the home health agency (HHA) staff failed to observe the medications the patient is taking in the home, reconcile the medication list in the medical record, and update the medication list in the home for two patients (Patient…

G710 Based on record review, policy review, and interviews, the home health agency (HHA) failed to ensure services were provided that were ordered by the physician as indicated in the patient's plan of care (POC) for five (Patient (P) 2, P6, P8, P9, P10) of 10 sampled patient records reviewed.

G718 Based on record review, policy review, and interviews, the home health agency (HHA) failed to ensure communication related to the patient's plan of care (POC) with all physicians involved was documented in the patient's electronic medical record (EMR) for five (Patient (P) 2, P6, P8, P9, P10)…

G954 Based on interview, the home health agency (HHA) failed to have a qualified, pre-designated person authorized in writing by the administrator and the governing body to assume the same responsibilities and obligations as the administrator in the absence of the administrator.

The facility failed to ensure that documentation of valid "Power of Attorney" for 2 (P#s 1 and 2) of 7 patients records reviewed was on file.

The facility failed to follow accepted standards of practice to prevent the transmission of infections and communicable diseases for 1 (P#2) of 3 patients observed during home visits.

The facility failed to maintain a coordinated agency-wide program for the surveillance, identification, prevention, control and investigation of infectious and communicable diseases.

The facility failed to ensure that "Do Not Resuscitate" (DNR) documentation" was in place for 2 (P#s 1 and 2) of 7 patients records reviewed. for "Do Not Resuscitate" (DNR).

The facility failed to administer services as ordered by the physician for 2 (P#s 7 and 4) of 7 patient records reviewed.