Enhabit Home Health of Northeast Oklahoma

The agency failed to ensure care was coordinated between the agency and physician for two (Patient #1 and #2) of 17 patients.

The agency failed to ensure a written notice of change in payer source and an advance beneficiary notice were provided prior to being discharged from the agency for one (Patient #13) of 17 patients.

The agency failed to ensure services were provided as ordered on the POC for one (Patient #11) of 17 patients.

The agency failed to ensure certified home health aide supervisory visits were completed every 14 days for one (Patients #6) of 17 patients.

The agency failed to ensure a complete complaint investigation for one (Patient #16) of one complaint.

The agency failed to ensure the governing body provided oversight of agency operations and programs for 2758 current patients and all employees.

The agency failed to ensure the MSW visit frequency was completed as ordered on the plan of care for one (Patient #9) of 15 patients.

The agency failed to document complaint resolution efforts for 5 of 5 complaints.