Emerest Home Health Care of Long Island

The agency failed to ensure that all orders for changes in the patient's treatment(s) are included/ recorded in the patient's Plan of Care for continuity of care.

The agency failed to communicate with all physicians/caregiver(s)/patient regarding patient's discharge.

The agency failed to ensure ongoing communication with all physicians is maintained.

Staff interview the agency failed to ensure all encoded OASIS assessments accurately reflect each patient's status at the time of the assessment.

Staff interview the agency failed to ensure all comprehensive assessments are updated and revised.

Staff interview the agency failed to develop individualized written patient care instructions for a home health aide.

The agency failed to ensure the CLIA Certificate of Waiver was kept current.

Staff interview the agency failed to ensure an accurate and comprehensive review of each patient's medications.

The agency failed to ensure each patient's plan of care is individualized and includes all the required information.

Staff interview the agency failed to ensure that treatments are provided as ordered by a physician for each patient.

The agency failed to ensure of an ongoing interdisciplinary assessments and discussion of the patient's status.

Staff interview the agency failed to provide services that are ordered by the physician as indicated in the plan of care.

The agency failed to ensure all encoded Oasis assessments accurately reflects the patient's status at the time of the assessment.

The agency failed to ensure the complete investigation and resolution of all patient complaints.

The agency failed to ensure a Discharge OASIS (Outcome Assessment) was completed in timely manner for all patients.

The agency failed to ensure coordination of services for the delivery of care to meet the patient's needs.

Staff interview the agency failed to provide services that are ordered by the physician as indicated in the plan of care.

The agency failed to ensure all clinical notes are complete and documented in the patient’s clinical record.

The agency failed to ensure the Home Health Aide (hha) provides services as ordered.

The governing authority failed to ensure that each patient receive the services that are written in an individualized plan of care.

The governing authority failed to ensure that patient be informed about any changes in the care to be furnished.

The agency failed to establish comprehensive assessments that includes pertinent patient treatments.

The agency failed to ensure that services and treatments are provided in accordance with the Plans of Care (POC).

Staff interview the Agency failed to ensure services are provided in accordance with accepted professional standards of practice and the Agency's policy and procedure "Ongoing Assessments, Policy No. 2-008.1".

The Agency failed to ensure in one of clinical record of patient's receiving paraprofessional home health aide (hha) services, the aide Plan of Care (POC) was complete to meet the individualized needs of the patient.

The agency failed to ensure that patients are advised of services to be provided and the frequency of services prior to the case is initiated and that patient and/or caregivers participate are informed of care to be furnished including disciplines that will provide care, visit frequency based on…

The Agency failed to ensure the Registered Nurse (RN) conducted an initial assessment of the patient within forty-eight (48) hours (State requires 24 hours) of referral, the patient's return home, or on the physician-ordered start of care date.

The agency failed to ensure Plan of Care (POC) was developed to meet the individualized needs of the patient.

The Agency failed to ensure communication with the patient's Physician related to the Plan of Care.

The agency failed to ensure that all services ordered by physicians and documented on the Plan of Care were provided to all patients.

The agency failed to ensure all Home Health Aides (HHA) are supervised no less frequently than every two weeks.This was evident for one (1) of three (3) clinical records reviewed (Patient: #1).

The agency failed to ensure all patients receive services as documented in their individualized plan of care, and that the physician is notified of any changes.

The agency failed to ensure a Discharge OASIS (Outcome Assessment) was completed for all discharged patients.

The agency failed to ensure development of Individualized Plan Of Care that identifies all patient needs.

The agency failed to promptly notify the physician of changes in the patient's wound status.

The agency failed to ensure that all patient received the care that is written in the individualized Plan of Care.

The agency failed to ensure that each patient is informed in advance of the frequency of services to be furnished and the financial liability.

The agency failed to investigate, document the resolution, and a written or verbal response of the complaints.

The agency failed to ensure all services and treatments are administered only as ordered by a physician.

The agency failed to ensure that each patient's physician was promptly notified of any changes in the patient's condition, that may need to alter the plan of care.