Centerwell Home Health

E0031 Based on document review and interview, the home health agency (HHA) failed to ensure its communication plan included the contact information for the State, tribal, and regional emergency preparedness staff.

E0034 Based on record review and interview, the home health agency (HHA) failed to ensure its communication plan included a process for providing information on the HHA's occupancy, needs, and the ability to assist the authority having jurisdiction, the Incident Command Center, or designee.

G724 Based on record reviews and interviews, the home health agency (HHA) failed to ensure there was documentation in the electronic medical record (EMR) of communication between the registered nurse (RN) and the licensed practical nurse (LPN) regarding the patient's plan of care for two (Patient…

G580 Based on record reviews, observations, and interviews, the home health agency (HHA) failed to ensure medications were administered only as ordered by the physician and the medication profile included all medications as taken by the patient for two (Patient (P) 2, P3) of three patients observed…

G710 Based on record reviews and interviews, the home health agency (HHA) failed to ensure services were provided as ordered by the physician as indicated in the patient's plan of care for two (Patient (P) 1, P3) of 10 patient records reviewed for implementing physician orders from a sample of 10…

G718 Based on record reviews and interviews, the home health agency (HHA) failed to ensure the nurse communicated with the physician related to the plan of care related to wound care, elevated blood pressure orders, and a change in frequency for three (Patient (P) 1, P5, P9) of 10 sampled patients.

The agency failed to include a process for cooperation and collaboration with local and state officials' in effort to maintain an integrated response during a disaster or emergency situation, including documentation of the facility's efforts to contact such officials.

The facility failed to update and revise the plan of care for 2 (P#s1 and 4) of 8 patient records reviewed.

The agency failed to ensure medications were reviewed to identify any potential side effects and drug interactions for 3 (P#5, 7 and 9) of 3 patients observed during home visits.

The agency failed to ensure the individualized plan of care included patient specific interventions, education, and measurable outcomes and goals for 3 (P#4, 5, and 7) of 8 patient records reviewed.

The agency failed to notify the physician involved in the plan of care of a missed visit for 1 patient (P#8) of 8 patients sampled.

The facility failed to provide ongoing education and training regarding the care and services for a suprapubic Foley catheter (tube to drain urine into a bag) for 1 (P#7) of 8 patient records reviewed.