Caremate Home Health Care Inc

The agency failed to ensure the patient plan of care included current Advanced Directives wishes for 1 of 3 patients (P2) reviewed during home visits.

The home health agency failed to develop an emergency preparedness plan that was based on and included documented facility based and community based risk assessment.

The home health agency (HHA) failed to include a process for cooperation and collaboration with local, tribal, regional, state, and federal emergency preparedness officials' efforts to maintain an integrated response during a disaster.

The facility failed to develop and implement emergency preparedness policies and procedures that included a system to inform state and local emergency preparedness officials of the need for patient evacuations from their residences, during an emergency.

The home health agency (HHA) failed to develop and implement emergency preparedness policies and procedures that included a system to address what action would be required due to the inability to make contact with staff or patients and reporting capabilities to the local and State emergency…

The agency failed to ensure emergency preparedness policies and procedures addressed the use of volunteers in an emergency, or other emergency staffing strategies, including the process and role for integration of State and Federally designated health care professionals, to address surge needs…

The agency's communication plan failed to include all required information including names and contact information for the following: current staff, entities providing services under arrangement, patients' physicians and volunteers.

The agency failed to ensure their communication plan included all required contact information for the Federal and tribal emergency preparedness staff.

The agency failed to ensure the emergency preparedness communication plan included a procedure for sharing information on occupancy and the facility's ability to provide assistance to the authority having jurisdiction in the event of an emergency.

The home health agency (HHA) failed to ensure they conducted exercises to test their emergency plan at least annually, including participation in a full scale and table top exercise.

The agency failed to ensure all field healthcare workers (HCW's) used proper Personal Protective Equipment (PPE) based on the current Federal and State government guidelines related to COVID-19. This had the potential to affect 2 patients (P1, P2) observed during home visits, and other patients of…

The agency failed to ensure 1 of 7 patients (P3) medication profile was maintained accurately and was up to date.

The agency failed to ensure 3 of 3 patients (P1, P2, P3) plans of care included a list of durable medical equipment (DME) required to meet residents needs reviewed during home visits.