Breakthrough Healthcare Limited Liability Company

The home health provider violated the patients’ rights when the provider failed to ensure: - Patients participated in their plan of care (G0434); - Patients received all services in the plan of care (POC) (G0436); - Patients received proper written notice in advance of reducing or terminating…

The home health provider failed to ensure the administrator was responsible for the day-to-day operations of the home health agency (G0948).

The home health provider may not train or competency evaluate their home health aides for a period of two (2) years following the date of this survey.

The home health provider failed to ensure that patients were informed about changes in the care to be furnished in one of three records reviewed (Record/Patient #1).

The home health provider failed to ensure patients received all services outlined in the plan of care (POC) in two of three records reviewed (Records/Patients #1 and #3).

The home health provider failed to ensure that patients received proper written notice in advance of the provider reducing or terminating ongoing care in one of three records reviewed (Record/Patient #2).

The home health provider failed to ensure the acceptance of patient complaints in two of three records reviewed (Records/Patients #1 and #3).

The home health provider failed to ensure comprehensive assessment accurately reflected the patient’s status at the time of assessment in two of three full records reviewed (Records/Patients #1 and #2).

The home health provider failed to ensure the plan of care (POC) contained patient specific interventions in two of three records reviewed (Records/Patients #2 and #3).

The home health provider failed to ensure the administrator was responsible for the day-to-day operations of the home health agency.

The home health provider failed to ensure skilled professional services were provided in an acceptable manner and as ordered by the physician (G0710).

The home health provider may not train, or competency evaluate their home health aides for a period of two (2) years following the date of this survey.

The home health provider failed to ensure skilled professional services were provided in an acceptable manner and as ordered by the physician in two of three sampled patients (Records/Patients #1 and #3) and four additional patients (Records/Patients #4, #5, #6 and #7).