Bayada Home Health Care, Inc.

Personnel records and interview with the agency administrator the governing body failed to ensure personnel records contained performance reviews that had been conducted annually for two (2) of three (3) personnel requiring an annual review (PR#1 and PR#2), failed to ensure completed competencies…

The agency failed to ensure services were provided in accordance with the plan of care for two (2) of nine (9) CR reviewed.

The agency failed to ensure that a comprehensive assessment included a review of all medications that the patient was currently using in order to ineffective drug therapy for nine (9) of nine (9) CR reviewed (CR#1 through CR#9).

The agency failed to follow its own policy regarding verbal orders from a physician for two (2) of nine (9) clinical records reviewed (CR#6 and CR#7) Review of agency Policy #0-983 Physicians Orders on 9/5/25 at 1:00 PM states, “3.Signature updates and tracking. 3.1 Signature Timeframe.

Agency failed to conduct initial assessment within forty-eight (48) hours of the referral for two (2) of eleven (11) files reviewed.

Nurse failed to include complete feeding orders for one (1) of eleven (11) files reviewed.

Agency failed to show evidence physician orders were signed and dated timely for three (3) of eleven (11) files reviewed.