Atlas Home Care

The home health agency (HHA) failed to fully implement, maintain and document an emergency preparedness (EP) program.

The home health agency (HHA) failed to provide care planning, coordination of services, and quality of care as required.

The home health agency (HHA) failed to maintain a home health agency-wide, data-driven quality assurance and performance improvement (QAPI) program.

The agency administration failed to provide necessary oversight and supervision of the home health agency (HHA).

The home health agency (HHA) failed to ensure that patient clinical records contained pertinent past and current findings in accordance with accepted professional standards.

The home health agency (HHA) could not provide evidence that the required in-service training of at least 12 hours during each 12-month period had occurred for 3 of 3 sampled home health aides who had been employed by the HHA for at least 12 months at the time of survey.

The home health agency's (HHA) governing body (GB) did not assume responsibility for the overall operation of the agency.

The Home Health Agency (HHA) did not ensure that all complaints were adequately documented, investigated, and resolved for patients and/or their representatives.

The agency did not ensure that the individualized plan of care included all the required components for 21 of 21 patient plans of care.

The home health agency (HHA) did not provide services only as ordered by a physician.

The agency did not promptly alert the physician to changes in the patient's condition or needs that suggested the plan of care should be altered.

The agency did not have documented evidence of communication or coordination of care with the physician for 4 of 21 sampled patients.

The agency did not coordinate care delivery to meet patient needs for 2 of 21 sampled patients.

The home health agency (HHA) did not ensure it employed qualified personnel.

The agency did not report all branch locations to the state agency at the time the parent proposed to add a branch.

The agency did not ensure that the clinical record contained all the required documentation for 2 of 21 sampled patients.

The home health agency (HHA) did not ensure discharge and/or transfer summaries were completed for 3 of 5 sampled patients who had been discharged or transfered.

The home health agency did not provide patient care that followed a written plan of care (POC) established and periodically reviewed by a physician, or notify the physician of missed visits, or changes to the plan of care for 2 of 7 patients.

The home health agency (HHA) did not ensure that the physician was alerted to any changes that suggested a need to alter the plan of care for 1 of 7 patients.

The home health agency did not appropriately provide aide supervisory visits for 2 out of 7 patients who had aide services.