Arizona Home Care

This requirement was NOT MET as evidenced by: Based on observation, record review and staff interviews, the facility failed to develop polices and procedures to address a surge in staff needs.

This requirement was NOT MET as evidenced by: Based on observation, documentation review, and staff interviews, the facility failed to create a plan that includes documenting contact information for entities providing services under arrangement and volunteers.

This requirement was NOT MET as evidenced by: Based on observation, record review and staff interviews, the facility failed to present polices and procedures that includes contact information for Federal, State, tribal, regional, and local emergency preparedness staff.

This requirement was NOT MET as evidenced by: Based on policy review, record review, and staff interview, the facility failed to provide documentation to support infection control education to staff annually and as needed to meet the staff's learning needs to provide adequate care.

This requirement was NOT MET as evidenced by: Based on observation, record review and staff interviews, the facility failed to provide patients the name of the HHA administrator in order to receive complaints.