American Home Care, LLC

The Agency failed to ensure the plan included a process for communicating with emergency preparedness officials for the purpose of Pt. evacuation.

The Agency failed to ensure the plan included a policy and process for contacting employees’ on-duty and Pts. in the event of an emergency.

The Agency failed to establish a policy and procedure to forward necessary Pt. information in a secure manner, in the event of an emergency.

The Agency failed to ensure the communication plan was accurate and current.

The Agency failed to establish a plan that include an alternate form of communication in the event of an emergency.

The Agency failed to ensure the plan include a process for sharing Pt. information to ensure continuity of care.

The Agency failed to conduct staff/employee training relative to the Agency's Emergency Preparedness Plan.

The Agency failed to provide Pts. information regarding the Agency's transfer and discharge policies.

The Agency failed to ensure the initial POC was reviewed and signed by the Physician within 30 days, and staff provide service as indicated on the POC.

The Agency failed to ensure staff clean equipment, as required by the Agency.

The Agency failed to maintain documentation of Pt. complaints.

The Agency failed to ensure Pts. were screened at the SOC for the status of the Influenza and/or Pneumococcal Pneumonia vaccines.

The Agency failed to ensure the Home Health Aide provide service as required in the care plan.

The Agency failed to ensure Pt. visit notes were incorporated into the Patient’s clinical record in a timely manner.

It was observed that the patient's home folder included an emergency contact card titled "Medical Register" that was not completed.

The Agency failed to ensure the POC was reviewed and accurate.