Amedisys Home Health Care

The agency failed to follow physician's patient visit orders for one of 20 sampled patients (Patient 1), when three home visits were missed by the Home Health Aide (HHA) and the physician was not notified.

The facility failed to document missed visits and/or failed to note that the physician was notified for out of two of twenty sample patients (Patient 12 and Patient 19) when for Patient 12 there was no documentation of the Physical Therapy visit on 11/28/17 and for Patient 19, the physician was not…

The agency failed to include the correct hours and days of operation for the State Hotline Toll Free telephone number in the Patient's Admission Binder when the hours and days of operation listed were M-F, 8 AM - 5 PM.

The agency failed to provide evidence of appointment when the Administrator was known as the Director of Operations and the Director of Patient Care Services was known as Clinical Manager.

The facility failed to coordinate patient care bathing service between the Physical Therapist, the Skilled Nurse, and the Clinical Manager, for one of the twenty sampled patients, on the effective way of meeting the goal to demonstrate the maximum independence with bathing, when Patient 14 did not…