Ambassador Health at Home, Inc.

The agency failed to electronically transmit each completed Outcome Assessment Information Set (OASIS, a patient specific standardized assessment, used in Medicare home health care, to plan care, determine reimbursement, and measure quality) to the Center for Medicare and Medicaid Services (CMS)…

The agency failed to include on the revised/updated plan of care, the patient’s progress towards the measurable outcomes and goals identified by the home health agency and the patient, for 5 of 5 patients (Patient 4, 5, 6, 7 and 8) who had a revised/updated plan of care.

The agency failed to ensure home health aide (HHA) supervision was conducted at least every 14 days for 2 of 4 patients (Patients 4 and 6) who received HHA services.

The agency failed to follow its policy and procedure to ensure 1 of 2 Home Health Aides (HHA- J) received 12 hours of in-service training annually.

The agency failed to include the progress towards the patient and agency identified measureable goals and outcomes on the plan of care for 5 of 5 patients who had a revised/updated plan of care (Patient 1, 2, 4, 5, and 6).