Always Better Care

The agency failed to ensure the timely submission of Outcome and Assessment Information Set (OASIS) data to the internet Quality and Improvement and Evaluation System (iQIES).

The home health agency's (HHA) quality assurance performance improvement (QAPI) program failed to investigate and analyze adverse event indicators.

The home health agency (HHA) failed to identify, investigate, and analyze patient infection data generated from the electronic medical record system.

The home health agency (HHA) failed to provide a visit schedule for four of seven total sample patients seen during home visits on 02/13/2018 and 02/14/2018 (Patient (P)7, P9, P10, P11).

The HHA failed to provide a written copy of the patient's medication schedule instructions for four of seven total sampled patients observed during home visits on 02/13/2018 and 02/14/2018 (Patient (P)7, P9, P10, P11).

The agency did not complete a Competency Evaluation for 2 of 2 home health aides providing patient care (Employee #6 and #7) on an annual basis.

The agency failed to encode and transmit Outcome Assessment Information Set (OASIS) data within 30 days of completion.